IntouchSurvey®Intouch Insight
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Related Products
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IntouchSurvey®:
About
IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level.
You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes.
Key features include:
● Multi-channel reach across web, email, SMS, and more
● Real-time dashboards that highlight what matters most
● Customizable templates for NPS, CSAT, and other survey types
● Skip logic and branching to create dynamic survey flows
● Automated alerts that notify teams of urgent feedback
● Enterprise rollups to compare and track performance across locations
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Pyoneer:
About
Pyoneer Product. Helping companies to hear their customers. Analyze customer feedback from all channels to reveal the most relevant topics with the power of AI. Analyze, measure, and improve your customer experience. Then repeat. Centralize
customer feedback. No matter where your customers are reaching out to you, import the feedback data in real-time from mobile, web, and other platforms. Connect through numerous integrations or upload your data-files. Identify trends with automated
AI handling. Once you’ve collected the feedback, define key business metrics and see how they trend over time. Maybe you want to see what users speak about a particular feature or what are the themes that get the most attention. Identify all the patterns that matter to your business. Understand the Why. Now that you’ve identified the trends, understand why those trends are happening. Pyoneer helps to quantify user insights so you can focus on what matters the most.
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IntouchSurvey®:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Pyoneer:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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IntouchSurvey®:
Audience
Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience
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Pyoneer:
Audience
Companies interested in an AI-powered SaaS platform that enables to identify products that are most needed for customers and gaining insights on what matters most to them
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IntouchSurvey®:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Pyoneer:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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IntouchSurvey®:
API
Offers API
Not Supported
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Pyoneer:
API
Offers API
Not Supported
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IntouchSurvey®:
Screenshots and Videos |
Pyoneer:
Screenshots and Videos |
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IntouchSurvey®:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pyoneer:
Pricing
$99 per user, per month
Free Version
Supported
Free Trial
Supported
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IntouchSurvey®:
Reviews/
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Pyoneer:
Reviews/
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IntouchSurvey®:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Pyoneer:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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IntouchSurvey®:
Company InformationIntouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
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Pyoneer:
Company InformationPyoneer
Germany
pyoneer.io
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IntouchSurvey®:
Alternatives |
Pyoneer:
Alternatives |
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Pyoneer:
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IntouchSurvey®:
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Pyoneer:
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IntouchSurvey®:
Categories |
Pyoneer:
Categories |
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IntouchSurvey®:
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
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Pyoneer:
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Not Supported
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IntouchSurvey®:
Integrations
No info available.
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Pyoneer:
Integrations
No info available.
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IntouchSurvey®:
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Pyoneer:
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