IntouchSurvey®

IntouchSurvey®

Intouch Insight
IntouchSurvey® Pyoneer

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IntouchSurvey®:

About

IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level. You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes. Key features include: ● Multi-channel reach across web, email, SMS, and more ● Real-time dashboards that highlight what matters most ● Customizable templates for NPS, CSAT, and other survey types ● Skip logic and branching to create dynamic survey flows ● Automated alerts that notify teams of urgent feedback ● Enterprise rollups to compare and track performance across locations
Pyoneer:

About

Pyoneer Product. Helping companies to hear their customers. Analyze customer feedback from all channels to reveal the most relevant topics with the power of AI. Analyze, measure, and improve your customer experience. Then repeat. Centralize 
customer feedback. No matter where your customers are reaching out to you, import the feedback data in real-time from mobile, web, and other platforms. Connect through numerous integrations or upload your data-files. Identify trends with automated 
AI handling. Once you’ve collected the feedback, define key business metrics and see how they trend over time. Maybe you want to see what users speak about a particular feature or what are the themes that get the most attention. Identify all the patterns that matter to your business. Understand the Why. Now that you’ve identified the trends, understand why those trends are happening. Pyoneer helps to quantify user insights so you can focus on what matters the most.
IntouchSurvey®:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Pyoneer:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
IntouchSurvey®:

Audience

Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience
Pyoneer:

Audience

Companies interested in an AI-powered SaaS platform that enables to identify products that are most needed for customers and gaining insights on what matters most to them
IntouchSurvey®:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Pyoneer:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
IntouchSurvey®:

API

Offers API Not Supported
Pyoneer:

API

Offers API Not Supported
IntouchSurvey®:

Screenshots and Videos

Pyoneer:

Screenshots and Videos

IntouchSurvey®:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Pyoneer:

Pricing

$99 per user, per month
Free Version Supported
Free Trial Supported
IntouchSurvey®:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Pyoneer:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
IntouchSurvey®:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Pyoneer:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
IntouchSurvey®:

Company Information

Intouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
Pyoneer:

Company Information

Pyoneer
Germany
pyoneer.io
IntouchSurvey®:

Alternatives

Pyoneer:

Alternatives

IntouchSurvey®:
Pyoneer:
IntouchSurvey®:
Delighted

Delighted

Qualtrics
Pyoneer:
IntouchSurvey®:
Pyoneer:
Prodsight

Prodsight

Product Insight
IntouchSurvey®:
Zonka Feedback

Zonka Feedback

4.8 out of 5 stars
Pyoneer:
Keatext

Keatext

5.0 out of 5 stars
IntouchSurvey®:

Categories

NPS Supported
Survey Supported
Pyoneer:

Categories

IntouchSurvey®:

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported
Pyoneer:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported
IntouchSurvey®:

Integrations

No info available.
Pyoneer:

Integrations

No info available.
IntouchSurvey®:
Claim IntouchSurvey® and update features and information
Claim IntouchSurvey® and update features and information
Pyoneer:
Claim Pyoneer and update features and information
Claim Pyoneer and update features and information