IntouchSurvey

IntouchSurvey

Intouch Insight
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • BrandMail
    327 Ratings
    Visit Website
  • SurveyJS
    62 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • GWI
    198 Ratings
    Visit Website

About

Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future. Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table. Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow. IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization. Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics. Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.

About

All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a Survey tool

Audience

Companies that have a digital presence and want to listen, collect, and act on customer feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version
Free Trial

Pricing

$229/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intouch Insight
Founded: 1992
Canada
www.intouchinsight.com/what-we-do/survey-tool/

Company Information

Mopinion
Founded: 2013
Netherlands
www.mopinionlabs.com

Alternatives

Alternatives

Hello Customer

Hello Customer

Insider Metrics
Delighted

Delighted

Qualtrics

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Integrations

Adobe Analytics
Adobe Marketo Engage
Asana
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
VWO Testing
WordPress
Zapier
Zendesk

Integrations

Adobe Analytics
Adobe Marketo Engage
Asana
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
VWO Testing
WordPress
Zapier
Zendesk
Claim IntouchSurvey and update features and information
Claim IntouchSurvey and update features and information
Claim Mopinion and update features and information
Claim Mopinion and update features and information