call-recording.com

call-recording.com

Call Observe LLC
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About

Intelligent Recording has a wide range of hardware and software platforms that are designed to meet everything from basic call recording requirements to providing a turn-key system that records calls and aids in staff training and development. Whether recording analog lines, IP phone recording, SIP trunk Recording, PRI/BRI Recording or Digital station-side recording, Intelligent Recording has the right solution for your business. Our products are right for the single location business or for the large national chain that requires centralized storage and reporting capabilities. For the smaller business, the Call Tracker series of Call Recorders make implementing a recording solution for your business simple, quick and cost effective. By integrating our proven Call Recording technology with your local network we’ve created a range of fully stand-alone recorders that meet the price performance targets required for even the smallest business.

About

call-recording.com is a Cisco CUCM and Cisco WebEx Call recording solution for Call compliance and message history. Deploy the thin, zero-config stateless container on your hypervisor of choice or container platform, calls are then journaled (i.e. reliably and fault tolerant) to the call-recording SaaS backend service for review, End to End encrypted, Easy setup wizard that configures all necessary settings on Cisco CUCM, simple two click integration with Cisco WebEx and Cisco WebEx calling for Message history and call recording. Unlimited storage of call recordings and message history. Our competitive advantage is our ease of self-service setup and set and forget. Sign up now instantly for a 30 day trial, no "request a demo", no credit card required because we know once you have trialed our solution it will be clear we are vastly superior to the competition.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want a call recording solution

Audience

Call Centers, Financial services companies who have legal obligations for call recording retention, HR, Health care providers with HIPPA obligations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$199 one-time payment
Free Version
Free Trial

Pricing

$4/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 3.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Deployed the recording server on Proxmox without hassle. The setup wizard made initial configuration a breeze, saving a significant amount of manual effort in CUCM.
  • Self-service setup The recording server was easy to configure generally works quite well for call recordings

Cons

  • Third-party integration with Twilio encountered minor setup issues out of the box. While support resolved it quickly, a seamless plug-and-play experience from the start would have been ideal.
  • needs to add a few more options for disclosure settings.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intelligent Recording
Founded: 2003
United Kingdom
www.usbcallrecord.com/index.php#hide2

Company Information

Call Observe LLC
Founded: 2026
United States
call-recording.com

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Categories

Categories

Integrations

Cisco Unified Communications Manager
Cisco Webex

Integrations

Cisco Unified Communications Manager
Cisco Webex
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