VoIP Detective
VoIP Detective is the easiest-to-use call reporting solution for Cisco Unified Communications Manager (CUCM/CallManager), Cisco CUBE, Webex Calling, and Microsoft Teams. It deploys as a self-hosted virtual machine — your call data never leaves your network — and you can be up and running in about 30 minutes.
A free Lite version (free forever, with no device or user limits) covers core CUCM, Webex, and Teams reporting. Pro adds large-scale retention with no time limit, scheduled email reports, emergency/911 alerts, GDPR number masking, CUBE analytics, and a UCCX wallboard — all for one flat annual price, no matter how many devices, users, or numbers you have.
Built for admins, managers, and end users alike: team reports, inbound, outbound and hunt-group reports, busy-hour and network-quality (jitter, latency, packet loss) troubleshooting, endpoint utilization for license reclamation, and more — with readable dashboards, interactive graphs, and drill-down. No training required.
Learn more
Voicemaxx CE
An enterprise-grade cloud-based calling solution fully hosted and managed by Intrado, with the added benefit of team collaboration, which includes: messaging, meeting, and mobility solutions and the features and benefits of Cisco Webex devices. VoiceMaxx CE includes Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon Cisco’s tried and true on-premises Call Manager offering, making it an ideal service for medium to large organizations switching from a premise-based service or those with Cisco infrastructure already in place. This solution is fully supported by Intrado with geo-redundant data centers—providing enhanced business continuity and disaster recovery—and 24/7 monitoring and support from Cisco-certified engineers.
Learn more
Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Webex Calling Reporting & Analytics
- Zoom Phone Reporting & Analytics
-Microsoft Teams Reporting & Analytics
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Enhanced Consulting Services
Learn more
Fireflies.ai
Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce.
Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them.
Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously.
Collaborate: Add comments & flag important moments on calls for teammates to easily review.
Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.
Learn more
