Intalk.io vs. ZIRO Comparison


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About Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow.	About Tired of dealing with telecom and UCaaS service providers who don’t listen, push one size fits all solutions, and just make you want to scream? We translate all the UCaaS noise into clear pros and cons so you can choose the ideal call, meeting and messaging tools. You’ll get exactly what you want because we go to bat for you behind the scenes. Get empowered with easy ways to manage your communications technology and thousands of users. Let us handle the setup and provide support whenever you need it. You want to select, set up and support your UC tech with certainty. Our fully managed unified communications services are here! We’ll help you build your ideal collaboration solution, guide you through cloud migration, and more. Our unified communications software makes user provisioning easy. Integrate and manage your UC tools and platforms like Cisco and Microsoft Teams from one dashboard, where you can on/offboard users in a matter of clicks.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations searching for an omnichannel customer interaction platform	Audience Enterprises and teams seeking a communications management platform to optimize their administrative tasks and functions
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Intalk.io Founded: 2014 India www.intalk.io	Company Information ZIRO Founded: 2010 Canada goziro.com
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Categories Auto Dialer Call Center Call Center Infrastructure (CCI) Call Recording Call Tracking Cloud Communication Platform Cloud PBX Contact Center Quality Assurance Contact Management Customer Service IVR Predictive Dialer Telephony Unified Communications	Categories Unified Communications
Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Contact Management Features Activity Management Appointment Management Contact Database Contact History Contact Import/Export Customer Pipeline Email Marketing Group Management Interaction Tracking Lead Management Prospecting Tools Sales Pipeline Management Search / Filter Segmentation Shared Contacts Social Media Integration Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations 8x8 BMC Helix Remedyforce Cisco AnyConnect Freshdesk Microsoft 365 Microsoft Dynamics 365 Microsoft Teams RingCentral RingEX SMART SERVICE DESK ITSM Salesforce ServiceNow Spiceworks MSP SuiteCRM Zendesk Zoho CRM Show More Integrations View All 7 Integrations	Integrations 8x8 BMC Helix Remedyforce Cisco AnyConnect Freshdesk Microsoft 365 Microsoft Dynamics 365 Microsoft Teams RingCentral RingEX SMART SERVICE DESK ITSM Salesforce ServiceNow Spiceworks MSP SuiteCRM Zendesk Zoho CRM Show More Integrations View All 8 Integrations
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