MOON Chat

MOON Chat

THE MOON Agency
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About

Inletbase is a hosted form backend and AI chatbot platform for website owners and teams. It accepts submissions from existing website forms through hosted endpoints or supported platform connectors, then organizes entries in a shared inbox, sends notifications, applies spam controls, and can trigger visual workflows, webhooks, CRM synchronization, or AI-written email replies. Users can also build chatbots trained on their own website pages, uploaded documents, text, and question-and-answer pairs, then embed the chat widget on a site. The platform provides lead capture, conversation review, human handoff, API access, and team administration from a shared dashboard. It is intended for businesses and developers that want to handle website inquiries without building a separate form-processing backend, and for teams that want to answer visitor questions from their own materials.

About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Website owners, developers, and teams that collect leads, automate form responses, or answer visitor questions using their own business content.

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39/month
Starter is free and includes 1 form, 1 chatbot, 100 monthly submissions, and 20 AI credits. Pro is $39/month for 3 team members and 2,000 monthly submissions. Business is $89/month. Annual billing saves about 20%. Enterprise pricing is custom.
Free Version Supported
Free Trial Not Supported

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Inletbase
Founded: 2026
India
inletbase.com

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Alternatives

ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

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Ovebot

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AiChatSale

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Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

WordPress Supported
Facebook Messenger Not Supported
Framer Supported
Gomag Not Supported
Google Merchant Center Not Supported
HubSpot CRM Supported
Instagram Not Supported
PrestaShop Not Supported
Shopify Not Supported
Telegram Not Supported
Webflow Supported
WhatsApp Not Supported
WooCommerce Not Supported

Integrations

WordPress Supported
Facebook Messenger Supported
Framer Not Supported
Gomag Supported
Google Merchant Center Supported
HubSpot CRM Not Supported
Instagram Supported
PrestaShop Supported
Shopify Supported
Telegram Supported
Webflow Not Supported
WhatsApp Supported
WooCommerce Supported
Claim Inletbase and update features and information
Claim Inletbase and update features and information
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information