Infraon Infinity vs. SmartDeploy Comparison


Infraon Infinity Infraon	SmartDeploy	+	+
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About Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc. No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority, from CEOs to CTOs. So, losing time while managing IT assets can prove to be disastrous. Today, it’s more important than ever, with ticket volume skyrocketing across all customer/employee support channels and the growing complexities of legacy, cloud, and hybrid IT environments. The last thing your ITOps teams need is to get lost in the maze of SaaS/on-premise products with broken user experiences. Moreover, you may be forced to change products based on growth and scalability.	About SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices. With over 1500 ready-to-use driver packs from top manufacturers, SmartDeploy helps streamline your disk cloning for remote and in-house employees.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and enterprises of all sizes looking for a solution to accelerate their IT operations	Audience IT teams that manage 50 to 50,000 Windows machines
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $1020/50 machines Free, fully-functioning trial is available at the download on our website. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros -Very easy to deploy images across various machines despite hardware differences. -Extremely easy to set up and use. -Driver packs are updated with almost all models. -The cloud deploying option is wonderful. -1 month trial with all features -Customer service and Sales teams are very helpful and supportive. - Easy to learn and use for imaging units. - Cloud integration allows us to image units in the filed, where we could not before. - Application Packs are very handy for rolling out software quickly. - And Platform Packs make sure we have the latest drivers and firmware on a newly imaged unit as well as a unit already deployed. Setup process was very easy and quick. Their site has tons of documentation and videos on how to get the product setup. Smart deploy cut down our imaging and setup times to a fifth of what it was before. Combined with WDS our imaging process from start to finish takes 15 minutes. Driver packs make deployment easy. Single gold image is all that is needed. Easy to customize answer file. Easy to create application packs. • Quick Golden Image Setup • Easy to Deploy local or Remote • No more manual Sysprep • Mgmt. of all machines in once location • Driver Packs deploy with EASE!!!! Cons -The user interface needs an update I guess. It looks a bit old-fashioned. -Lack of proper documentation. -Deploying your Anti Virus through your golden image is a little bit challenging. - No Single Management console if you have multiple servers as deployment servers (This feature was not available and was disclosed when we purchased). - Also no sync option for when you update an image to push it to a multiple server deployment setup (Really wish this were an option). - Custom Application Packs are a little tricky to build (But can be done). - Not ALL Platform Packs are the latest available drivers and firmware (But for the most part they are). Wish there was a way for multiple admins to be signed into SD at once on the same server. Nothing really. Would like more available pre-packaged apps. • More Built in Application Packs • No Cloud Mgmt. Tool (Hopeful in coming releases)
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Infraon Founded: 2021 United States infraon.io/infraon-infinity.html	Company Information SmartDeploy Founded: 2008 United States www.smartdeploy.com
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Categories Incident Management Supported IT Asset Management Supported IT Management Supported IT Service Supported ITSM Supported Network Monitoring Supported Server Monitoring Supported Service Request Management Supported Software Asset Management (SAM) Supported	Categories Disk Cloning Supported Disk Imaging Supported Endpoint Management Supported IT Asset Management Supported IT Management Supported Software Asset Management (SAM) Supported Software Deployment Supported
	IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported Show More Features Disk Imaging Features Backup Scheduling Not Supported Bare-Metal Restore Not Supported Compression Not Supported Differential Backup Not Supported Disk Cloning Supported Encryption Not Supported Image Deployment Supported Incremental Backup Not Supported Web Access / Restoration Not Supported
Integrations Box Not Supported Dropbox Not Supported Google Drive Not Supported Infraon AIOps Supported Infraon Assets Supported Infraon Helpdesk Supported Infraon IMS Supported Infraon ITSM Supported Infraon NCCM Supported Infraon NMS Supported Infraon OSS Supported Infraon SecuRA Supported Infraon Uptime Supported JSON Supported Microsoft OneDrive Not Supported Show More Integrations View All 11 Integrations	Integrations Box Supported Dropbox Supported Google Drive Supported Infraon AIOps Not Supported Infraon Assets Not Supported Infraon Helpdesk Not Supported Infraon IMS Not Supported Infraon ITSM Not Supported Infraon NCCM Not Supported Infraon NMS Not Supported Infraon OSS Not Supported Infraon SecuRA Not Supported Infraon Uptime Not Supported JSON Not Supported Microsoft OneDrive Supported Show More Integrations View All 4 Integrations
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