Audience
Desktop administrator, desktop engineer, helpdesk
About smartImager
Image any computer anywhere. End-to-end imaging from the cloud or any simple file share using only a browser - without having to ever capture an image!
smartImager is the only enterprise-grade imaging tool that allows to you image all of your devices regardless of where you or the client machine is located. You can choose between on-prem, SaaS, or both!
Forget making a gold-standard image. Forget capturing an image. That's old school. Come see the new standard of imaging that's simple, easy, and you can do it from anywhere.
Other Popular Alternatives & Related Software
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
Learn more
SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer.
That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work.
SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
Learn more
Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI.
- Manage multiple data channels from one easy to use interface.
- Roles based access to tickets.
- Email integration with automated ticket creation and acknowledgements.
- Feature rich reporting tool and dynamic dashboards.
- Customer Portal theme-able by Department / Customer organization.
- Powerful but simple to create business rules and workflows to drive automation.
Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call.
Learn more
The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more.
Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure.
Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies.
Enterprise-grade security
-Built on Amazon Web Services (AWS), the leading cloud solution
-Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption
-Authentication with Salesforce & ServiceNow for added security
-Store data in your preferred cloud
Learn more
Pricing
Starting Price:
$4495.00/year
Pricing Details:
Never pay for maintenance, upgrade assurance, or support. Our one price includes everything. Site-licenses are also available.
Free Trial:
Free Trial available.
Company Information
Sircks
Founded: 2012
United States
www.smartimager.com/index.html
Videos and Screen Captures
Other Useful Business Software
Demo Series - Small Business Backup By Veeam
Watch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
Product Details
Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
smartImager Frequently Asked Questions
smartImager Product Features
Help Desk
IT Asset Management
Service Level Agreement (SLA) Management
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Ticket Management
IT Service
IT Asset Management
Incident Management
Self Service Portal
Service Catalog
Contract Management
Knowledge Management
Release Management
Service Reporting
Ticket Management
Remote Desktop
Mobile Device Access
Remote Wake
Chat
Cross-Platform Access
File Transfer
Group View
Multi Monitor Support
Record Remote Sessions
Remote Print
User Management
Service Desk
IT Asset Management
Remote Control
Self Service Portal
CMDB
Change Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management
