Inboxful

Inboxful

Bokha
Yapper

Yapper

Yapper Labs
+
+

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About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

About

Yapper is an AI customer messaging assistant for service businesses such as salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It replies in a business's voice to WhatsApp, Instagram, Messenger, and website chat, handling routine questions and handing off conversations when staff are needed. The assistant learns services, prices, and policies from websites, documents, and team answers; remembers customer bookings, preferences, and notes; and updates its playbook when staff correct a reply. A shared inbox lets teams review chats on desktop or phone, pause automation, take over, and return conversations to the assistant. Multiple phone numbers, Instagram accounts, Facebook Pages, and websites can each have separate voices, hours, and rules. Built on the official WhatsApp Business Platform, Yapper costs $399 per month and includes unlimited teammates, senders, and customers. Businesses can text the assistant before activating a paid plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Audience

Service businesses such as salons, vet clinics, restaurants, coaches and gyms that get customer messages on WhatsApp, Instagram, Messenger or website chat.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

$399/month
One plan costs $399 per month and includes unlimited teammates, senders, and customers.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bokha
Egypt
inboxful.net

Company Information

Yapper Labs
Founded: 2026
United States
yapper.chat/

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Categories

Customer Service Supported

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Claim Inboxful and update features and information
Claim Inboxful and update features and information
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Claim Yapper and update features and information