InboxfulBokha
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WAWinAKUTORI Co., Ltd.
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Related Products
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About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
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About
WAWin is a Chrome extension for sales and support teams using WhatsApp Web on Windows, Mac and Chromebook.
• Translate chats and preview translated replies before sending.
• Draft AI replies using your knowledge base; review drafts and cited sources.
• Manage customers with notes, tags, custom fields, assignees and follow-up reminders.
• Use quick replies, scheduled messages, broadcasts and chat by phone number.
• Sync selected chats to the web Console; export records and connect tools through API and webhooks.
Requires Chrome 140+ and WhatsApp Web. Chrome and WhatsApp Web must stay open and connected for sending. Scheduled messages, broadcasts, chat sync and Managed AI auto-replies require Pro or Team. Managed replies work only in one-to-one chats. The Console is not a shared inbox.
Free plan and eligible 7-day Team trial available. Independent product, unaffiliated with WhatsApp or Meta.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
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Audience
Sales and customer support teams using WhatsApp Web to manage customer conversations and follow-ups.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBokha
Egypt
inboxful.net
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Company InformationAKUTORI Co., Ltd.
wawin.ai/en/
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Supported
Instagram
Supported
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Integrations
WhatsApp
Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
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