Inboxful

Inboxful

Bokha
WAWin

WAWin

AKUTORI Co., Ltd.
+
+

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About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

About

WAWin is a Chrome extension for sales and support teams using WhatsApp Web on Windows, Mac and Chromebook. • Translate chats and preview translated replies before sending. • Draft AI replies using your knowledge base; review drafts and cited sources. • Manage customers with notes, tags, custom fields, assignees and follow-up reminders. • Use quick replies, scheduled messages, broadcasts and chat by phone number. • Sync selected chats to the web Console; export records and connect tools through API and webhooks. Requires Chrome 140+ and WhatsApp Web. Chrome and WhatsApp Web must stay open and connected for sending. Scheduled messages, broadcasts, chat sync and Managed AI auto-replies require Pro or Team. Managed replies work only in one-to-one chats. The Console is not a shared inbox. Free plan and eligible 7-day Team trial available. Independent product, unaffiliated with WhatsApp or Meta.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Audience

Sales and customer support teams using WhatsApp Web to manage customer conversations and follow-ups.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

$15/month
Free plan includes 20,000 translation characters and 50 AI actions per month. Pro is $15/month. Team starts at $39/month for 3 seats, with additional seats at $12/month each. Annual billing saves 40%. A 7-day Team trial is offered to eligible users.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bokha
Egypt
inboxful.net

Company Information

AKUTORI Co., Ltd.
wawin.ai/en/

Alternatives

Alternatives

WADeck

WADeck

WAPU TECH
SendSeven

SendSeven

SendSeven GmbH

Categories

Customer Service Supported

Categories

AI Assistants Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Claim Inboxful and update features and information
Claim Inboxful and update features and information
Claim WAWin and update features and information
Claim WAWin and update features and information