Inboxful

Inboxful

Bokha
+
+

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About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

About

Voice Logica is a cloud-based AI voice-agent and business telephony platform for organizations handling customer calls. It answers inbound calls and can place outbound calls for reminders, follow-ups and campaigns. AI agents can respond to questions, route or transfer callers, schedule or update appointments, retrieve customer and order information, and create tasks or tickets through connected business systems. The service records and transcribes calls and provides summaries and analytics. It supports Greek- and English-language conversations and connects with calendar, CRM, ERP and e-commerce tools, with use cases including customer service, booking, order inquiries, lead follow-up and call handling across healthcare, hospitality, retail, insurance, property and education.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Audience

Small and mid-sized businesses that handle many phone calls: clinics, hotels and rentals, e-shops, insurance agencies, real estate, banks, schools and public services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bokha
Egypt
inboxful.net

Company Information

Voice Logica
Founded: 2024
Greece
www.voicelogica.ai

Alternatives

Alternatives

Calldone

Calldone

Easital Technologies Ltd
TopCalls

TopCalls

Wisdom Sphere LLC

Categories

Customer Service Supported

Categories

AI Voice Agents Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

Facebook Messenger Supported
Google Calendar Not Supported
Instagram Supported
Microsoft Outlook Not Supported
WhatsApp Supported

Integrations

Facebook Messenger Not Supported
Google Calendar Supported
Instagram Not Supported
Microsoft Outlook Supported
WhatsApp Not Supported
Claim Inboxful and update features and information
Claim Inboxful and update features and information
Claim Voice Logica and update features and information
Claim Voice Logica and update features and information