InboxfulBokha
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Related Products
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About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
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About
Voice Logica is a cloud-based AI voice-agent and business telephony platform for organizations handling customer calls. It answers inbound calls and can place outbound calls for reminders, follow-ups and campaigns. AI agents can respond to questions, route or transfer callers, schedule or update appointments, retrieve customer and order information, and create tasks or tickets through connected business systems. The service records and transcribes calls and provides summaries and analytics. It supports Greek- and English-language conversations and connects with calendar, CRM, ERP and e-commerce tools, with use cases including customer service, booking, order inquiries, lead follow-up and call handling across healthcare, hospitality, retail, insurance, property and education.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
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Audience
Small and mid-sized businesses that handle many phone calls: clinics, hotels and rentals, e-shops, insurance agencies, real estate, banks, schools and public services
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBokha
Egypt
inboxful.net
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Company InformationVoice Logica
Founded: 2024
Greece
www.voicelogica.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
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Integrations
Facebook Messenger
Supported
Google Calendar
Not Supported
Instagram
Supported
Microsoft Outlook
Not Supported
WhatsApp
Supported
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Integrations
Facebook Messenger
Not Supported
Google Calendar
Supported
Instagram
Not Supported
Microsoft Outlook
Supported
WhatsApp
Not Supported
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