InboxfulBokha
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Related Products
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About
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.
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About
Upcycle is a cloud-based CRM and agency-work platform for marketing and social media agencies, PR teams, and creator businesses. It brings client records and communication together with projects, tasks, campaign calendars, content planning, client approval links, advertising activity, and performance reporting. Teams can prepare posts and monthly content plans with AI assistance, manage customer conversations across connected messaging and social channels, and create invoices and estimates from a shared workspace. The service also includes team collaboration and business operations tools, with separate workspaces and controls for freelancers, small teams, and larger organizations. Upcycle is designed for Arabic-speaking teams in Egypt and the wider Middle East, while offering an English interface. It is accessed through a web browser and includes a free tier for one user and a time-limited trial of paid features.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.
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Audience
Marketing agencies, social media agencies, PR and creator agencies in Egypt, Saudi Arabia and the UAE
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0
Free plan for one user. Paid plans are priced per user, with monthly and annual billing. A 14-day trial of paid features is offered.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBokha
Egypt
inboxful.net
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Company InformationUpcycle
Founded: 2024
Egypt
upcycle-crm.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Facebook
Not Supported
Google Ads
Not Supported
Model Context Protocol (MCP)
Not Supported
TikTok
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Facebook
Supported
Google Ads
Supported
Model Context Protocol (MCP)
Supported
TikTok
Supported
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