Simplesat

Simplesat

Pronto Holdings
4.5 out of 5 stars
Idiomatic Simplesat

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Idiomatic:

About

Idiomatic unlocks the "why" behind your customer feedback with world-class AI that's customized to your business. Stop relying on general text analytics & manual analysis, and partner with Idiomatic to start executing the right decisions faster. See everything organized in one place, at one time. Turn feedback into data-driven actions in real-time. Understand which issues drive key metrics (NPS, CSAT, surveys, and more). Gain from our hyper-custom approach to your unique business data. Idiomatic takes the guesswork out of strategic decisions by transforming all of your customer feedback into a complete, data-driven voice of the customer picture. Take a proactive approach with Idiomatic's real-time notifications about specific changes in customer experience. Our hyper-custom approach allows you to partner your business logic with our AI and get the results you need. Connect insights from all customer feedback channels.
Simplesat:

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Idiomatic:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Simplesat:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Idiomatic:

Audience

Businesses interested in a solution to manage their customer feedback and create lifelong customers
Simplesat:

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Idiomatic:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Simplesat:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Idiomatic:

API

Offers API Not Supported
Simplesat:

API

Offers API Supported
Idiomatic:

Screenshots and Videos

Simplesat:

Screenshots and Videos

Idiomatic:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Simplesat:

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported
Idiomatic:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Simplesat:

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5
Simplesat:

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Idiomatic:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Simplesat:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Idiomatic:

Company Information

Idiomatic
United States
idiomatic.io
Simplesat:

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io
Idiomatic:

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Idiomatic:
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Idiomatic:
Simplesat:
Idiomatic:

Categories

Simplesat:

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
Simplesat:

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported
Idiomatic:

Integrations

Salesforce Supported
Zendesk Supported
Autotask PSA Not Supported
BrightGauge Not Supported
CodeTwo Email Signatures 365 Not Supported
Dropbox Not Supported
Exclaimer Not Supported
Gorgias Not Supported
HappySat Not Supported
HubSpot Marketing Hub Not Supported
Indent Supported
Jira Service Management Not Supported
LiveAgent Not Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
RangerMSP Not Supported
Signature 365 Not Supported
X (Twitter) Supported
Zapier Not Supported
Zoho Desk Not Supported
Simplesat:

Integrations

Salesforce Supported
Zendesk Supported
Autotask PSA Supported
BrightGauge Supported
CodeTwo Email Signatures 365 Supported
Dropbox Supported
Exclaimer Supported
Gorgias Supported
HappySat Supported
HubSpot Marketing Hub Supported
Indent Not Supported
Jira Service Management Supported
LiveAgent Supported
Mailchimp Supported
Microsoft Teams Supported
RangerMSP Supported
Signature 365 Supported
X (Twitter) Not Supported
Zapier Supported
Zoho Desk Supported
Idiomatic:
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Simplesat:
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