Related Products
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About
IT-Automated is a Windows-based administration dashboard for IT teams managing Citrix, VDI, Active Directory, Remote Desktop Services and Windows infrastructure. It brings essential operational tasks into one controlled workspace, helping administrators monitor RDS licence usage, troubleshoot Citrix VDA registration and session issues, manage Active Directory groups, document infrastructure, and control application publishing. The dashboard reduces repetitive manual administration and makes common support and maintenance tasks faster, more consistent and easier to audit.
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About
TaskBridge is self-hosted help desk and ticketing software for organisations that want support data on their own infrastructure. It is delivered in a Docker container under a one-time commercial internal-use licence, with full source code included and unlimited agents and end users. Teams can manage support requests through email and the application, prioritise and categorise tickets, assign agents and track resolution. Dashboards and reports help monitor support activity. Administrators can configure roles, permissions, departments and ticket categories. TaskBridge is proprietary software, not open source, and customers are responsible for operating their hosting infrastructure.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT administrators and managed service providers supporting Citrix, VDI, Active Directory, Windows infrastructure and Remote Desktop Services environments.
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Audience
IT and customer support teams in organisations that want a self-hosted help desk on their own infrastructure.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$12.99
Free Version
Not Supported
Free Trial
Supported
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Pricing
€4,499 one-time
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationIT-Automated
South Africa
it-automated.com
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Company InformationTaskBridge
taskbridge.eu/
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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