Related Products
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About
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible.
Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
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About
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
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Audience
Organizations, brands and companies searching for solution to gather actionable feedback from their customers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$150/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$23.99 per month
Billed annually
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationHowazit
Founded: 2013
Israel
www.howazit.com
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Company InformationSurveyapp
United Kingdom
www.surveyapp.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Supported
Review Monitoring
Not Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Survey Features
Custom Survey URLs
Not Supported
Data Analysis Tools
Supported
Email Marketing
Not Supported
Mobile Survey
Not Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Not Supported
Feedback Collection
Not Supported
Survey Management
Supported
Employee Engagement Features
Benchmarking
Not Supported
Cultural Alignment
Not Supported
Employee Awards
Not Supported
Employee Guides
Not Supported
Employee Recognition
Not Supported
Feedback Management
Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Not Supported
Pulse Surveys
Supported
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Integrations
Salesforce
Supported
Eloqua
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Intercom
Supported
Kigo
Supported
Mews
Supported
Microsoft Dynamics 365
Supported
Microsoft Teams
Not Supported
Optima
Supported
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Integrations
Salesforce
Supported
Eloqua
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Intercom
Not Supported
Kigo
Not Supported
Mews
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Teams
Supported
Optima
Not Supported
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