MirrorFly

MirrorFly

CONTUS TECH
+
+

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About

Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.

About

MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features to any app. MirrorFly CPaaS offers chat, voice, video,& broadcasting in an enterprise-grade infrastructure. MirrorFly AI Voice Agent solution is uniquely built for developers who want more than basic communication – specifically for businesses that want to go AI-driven Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. AI Voice Agent 7. AI Chat Bot

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations looking for a solution to outsource their customer support and hire live agents

Audience

Companies of all sizes that want to build voice, video and Chat into their web and mobile apps

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$175 per month
Free Version Not Supported
Free Trial Supported

Pricing

$299 per month
We have three different plans on Cloud Model (Subscription Model) i.e. Essentials, Growth & Premium and also we have Self-managed Model (One-time license cost).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Helped to enable robust integration of in-app chat & calling experiences on any app across platforms. Much needed dev suite for all businesses across industries.
  • Crafting simplified communication experiences has been an easy process which is enabled through this incredible suite. With the utilization of their APIs and SDK we could optimize 1 Billion interactions across our android and iOS-based apps.
  • So far, this has proven to be the most adaptable chat solution we’ve has the opportunity to experiment with. Their SDKs, documentation and tutorials serve as invaluable resources for any business. Eager to embark on an in-app chat suite journey without any hassles in between.
  • An ideal in-app communication suite which empowers our programmers, high-end app makers with feature-rich integration of call as well as chat across varied business niches.
  • A self-hosted SDK within an in-app solution helps us to establish communication in 3 powerful modes making it effective. Video, voice or via chat.

Cons

  • There is no disadvantage of in-app chat and calling experiences.
  • Nothing overall its a great product. I haven't have any issues with the SDKs.
  • Nothing to note. Missed Feature: As of now, there hasn’t been any.
  • MirrorFly product is one of the best products I have come across. so far I haven't face any issues. great product.
  • The API Documentation for the built apps are well maintained.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

HiredSupport
Pakistan
www.hiredsupport.com

Company Information

CONTUS TECH
Founded: 2008
India
www.mirrorfly.com

Alternatives

Alternatives

Categories

Managed Live Chat Supported

Categories

Application Development Features

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Not Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Supported
Version Control Supported
Web App Development Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

Mobile App Development Features

Access Controls / Permissions Supported
Any App Development Language Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Drag and Drop Editor Not Supported
Enterprise Mobility (EMM/MAM) Supported
FaceID and TouchID Not Supported
For Consumer Apps Not Supported
For Enterprise Apps Not Supported
Integration Options Supported
Mobile App Security Supported
Multi-Factor Authentication (MFA) Supported
Multiple Apps from Same Base Not Supported
No Dependencies Not Supported
No-Code Not Supported
Reporting / Analytics Not Supported
Single Sign-On (SSO) Not Supported
Source Control Not Supported
Visual Editor Not Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Flutter Not Supported
JavaScript Not Supported
React Not Supported
React Native Not Supported

Integrations

Flutter Supported
JavaScript Supported
React Supported
React Native Supported
Claim HiredSupport and update features and information
Claim HiredSupport and update features and information
Claim MirrorFly and update features and information
Claim MirrorFly and update features and information