Alternatives to HiredSupport
Compare HiredSupport alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to HiredSupport in 2024. Compare features, ratings, user reviews, pricing, and more from HiredSupport competitors and alternatives in order to make an informed decision for your business.
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VoiceNation
VoiceNation
Thousands of businesses rely on our flexible support because our professionally trained, bilingual receptionists and intelligent software guarantees amazing customer service is always delivered on their behalf. Acting as a seamless extension of your business, they're available to answer calls and respond to web chats whenever you need, even 24/7. And we keep our pricing simple too; with plans starting from just $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management -
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uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer -
3
AnswerForce
AnswerForce
Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.Starting Price: $279 per month -
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LTVPlus
LTVPlus
Our world-class dedicated customer support agents integrate flawlessly with your business and make you more money. Our skilled payment recovery specialists can help recover lost payments and reduce involuntary churn via emails, live chat, outbound calls, and other communication channels. Our dedicated customer support agents will manage your live chat, help desk, social media, and inbound calls, increasing your sales and customer satisfaction scores. Get a team of dedicated agents who will take charge of engaging with your shoppers to recover bounced customers and turn them into sales. Experience having your own team of 100% dedicated customer support agents who generate profit for your business. Increase your sales and conversion rates. Increase customer satisfaction. Provide 24/7 coverage in any language. Get 100% dedicated agents for your brand. Work with highly-trained agents that fit your brand. -
5
LeadChat
LeadChat
Nurture hot leads with real, live chat agents. The average business loses 63% of its leads from paid traffic. What if you could triple your conversion rate by changing up your live chat strategy? Your customers want instant service and real connection, something they can’t get from chatbots. At LeadChat, the world’s best sales agents are standing by 24/7 to build better relationships and boost conversion. From implementation to maintenance, you get the quality of an in-house sales team without the overhead or infrastructure investment. Hot leads won’t wait. You can get started with live agents ready to chat as soon as 4 hours after signing up for LeadChat! Our agents respond to every chat request within 10 seconds. That’s as fast as a chatbot, but with a human touch! Get access to an instant team of ready-to-go sales agents, and say goodbye to lengthy recruiting and hiring processes. 98% of your website visitors leave without enquiring, we chat before they leave! -
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HelpSquad
HelpSquad
With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.Starting Price: $185 per month -
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Helpware
Helpware
We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands. Helpware’s vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. We offer fully integrated business process outsourcing that drives brand loyalty, including call center, answering service, IT, chat, technical, and email support. Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience. -
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DeskMoz
DeskMoz
DeskMoz; Premium Live Chat Service Provider of 24x7 (350+ Days) Managed Human Live Chat Operators for your Website. Expert & highly experienced in-house round-the-clock chat agents. Unlike our competitors' freelancers, work-from-home & remote chat agents. Exemplary 24x7 managed live chat agents service, not only for your website but for your Facebook Page as well. The setup requires just a few clicks. Our professional live chat answering service's 24x7 answers to the sales closing questions of your online visitors results in 3x more qualified leads. Live chat outsourcing industry's quickest turnaround time and process. We train and deploy our live chat team on your website within just 24 to 48 hours. DeskMoz's 24x7 live chat services is more effective, responsive & economical than phone support & email support. Over 200 renowned global brands count on us.Starting Price: $199 per month -
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Moneypenny
Moneypenny
Exceptional businesses, including Magic Circle law firms and leading brands, outsource their switchboard to Moneypenny. We give you dedicated receptionists, on hand 24/7, to look after everything your in-house team does and more. Their can-do attitude and attention to detail delivers outstanding service to your customers and staff, and significant cost savings for you. Moneypenny's reputation for high quality outsourced call handling makes us the #1 choice for businesses and organisations across all sectors. We invest in our people, giving them world-class training and support to ensure they exceed your service expectations. Overflow support or fully outsourced provision. Instantly scalable to meet demand. Calls transferred to your team wherever they are. Call & message history available online. -
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Equinox
Equinox Agents
At Equinox, we’ve pioneered the breakthrough science of proactive live chat, which actively engages SaaS prospects and users, keeping them as satisfied, paying customers. Increase your qualified leads by 10x, without spending a penny to increase visitor traffic! Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We know your pain. Your customer satisfaction scores should be higher, but you don’t have enough support reps to respond as you should. Your in-house agents are getting burned out by the high volume of tickets and chat conversations. And that is just to field incoming questions and issues. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month which would help you lower churn and reach your revenue goals. That’s where Equinox comes in. -
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Melu
Melu
Give your website visitors the support they need. Live chat is a game changer, but managing it in-house is hard. More and more businesses are seeing the value of human-operated live chat on their websites. But managing it effectively without huge cost has stopped many from using it. That all changes with Melu. Let us become part of your online team and convert more visitors into leads and sales, whilst providing amazing customer service. Our professionally trained live chat operators engage with your clients as if they were their own. During the onboarding process, we train our live chat operators to understand your business, brand, and values, guaranteeing that they act as if they were members of your own staff. Managed live chat from Melu is easy to set up, free to try, and cost-effective to run. Melu has clients across many industries, including law, accountancy, fashion, PR, hospitality, dentistry, property, and education.Starting Price: $161 per month -
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Peak Support
Peak Support
We take customer service, technical support, and back office off your plate, and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and improve your business processes. With Peak Support as your solutions provider, you can focus on building your business, while your customers get the exceptional service they deserve. Each client team is under the leadership of a dedicated account manager, who’ll help you set goals for the team, report on the team’s performance, and make concrete recommendations based on the reports. Our customer service agents have an average of eight years of industry experience, and glowing recommendations to match. We offer high-quality customer service through email, phone, chat, and social media. We’re experts in providing technical support for both hardware and software companies. We offer exceptional support through Facebook, Twitter, Snapchat, or any other social channel. -
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Smith.ai Live Website Chat
Smith.ai
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our Live Chat agents answer questions, screen leads & schedule appointments 24/7. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Instant chat transcripts in your email & CRM. SMS included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business.Starting Price: $140/month -
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LiveChat Service
LiveChat Service
Never miss a conversation again with managed chat! With managed chat, you completely outsource your chat to LiveChat Service. Our team of professional chat operators is available 7 days a week in 5 languages to provide concrete leads or support throughout the customer’s buying process. Optimize your productivity by being available on your website 7 days a week. We help your customers on any preferred contact channel including web chat, WhatsApp, and Facebook Messenger. Our chat operators are available in English, Dutch, German, French, and Spanish. We make sure to increase and optimize the conversion on your website. Always be available for your customers. Our proactive chat operators handle your incoming requests outside office hours and on weekends. A good customer relationship starts with a conversation. Being present and responding quickly to customer queries is the quickest way to achieve higher customer satisfaction. -
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Greechat
Greechat
We deliver more sales and deeper customer insights by providing the software, agents, and management team to proactively engage your visitors 24/7 through live chat. Fully managed live chat sales team which start delivering a return in the first month. All we do is help businesses make more through their website by delivering the expertise, software, and agents to proactively engage visitors through live chat. Contact us to find out how we systematically improve revenue for all our clients. Dedicated and experienced agents serving a range of customers from large corporates to small businesses. We work with any CRM system and unlike almost all solutions in the market, we integrate with any form of digital marketing campaign tracking. Extensive experience working with clients across the US, UK, and Australia. We leverage our digital marketing DNA to constantly optimize the live chat experience. Fully managed sales packages that start delivering a return in the first month. -
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Click and Chat
Click and Chat
Our trained agents will engage your visitors 24/7 and convert them into happy customers! We invite them to chat or text, answer their questions, and help them to buy!! You also get full access to our chat software to answer chats or texts when you want to. Every customer has access to our robust, enterprise-grade customer engagement and marketing analytics platform. You can see who is visiting your site, invite them to chat or text, develop skill groups and routing rules for your agents and departments and view over 50 reports and analytics. Utilize our highly experienced and professional agents to support your business whenever you are unavailable; never miss an opportunity to connect with a customer! Send personalized greetings and pop-up invites to capture the attention of your website visitors while being armed with their history and interests. Increase customer satisfaction and the quality of your agents’ conversations through customer feedback. -
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Advanced Chat Solutions
Advanced Chat Solutions
A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs. -
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Slingshot
Slingshot
Slingshot can qualify, sell, and schedule your calls, leads, chats, and texts turning them into real revenue. With 70 – 90% of sales happening over the phone and 25% after-hours and weekends, you can’t afford to be second. We help you answer first and fast, 24/7. Our expert agents represent your brand with an all-in-one software platform that’s dedicated to home services. We can complete the entire sale, schedule an on-site quote, or qualify the lead and pass it off to your inside sales reps. Our industry-trained sales agents will qualify, sell, and schedule 24/7. We integrate with many existing CRMs or can work directly with your specific customer management software. Give your customers the five-star treatment they deserve with the 24/7 availability they want by utilizing Slingshot’s team of friendly agents. With the potential to boost annual sales by 40%, partnering with Slingshot for your outbound sales is a no-brainer.Starting Price: $150 per month -
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Magellan Solutions
Magellan Solutions
For over 17 years, we have built Magellan Solutions to be the right answer for customer service outsourcing, inbound call center services, and bpo services for small and medium businesses globally. We are literally in the growth market. Our services focuses on helping SMEs expand and improve their bpo and call center operations. We're here for the long and fruitful haul. We screen and hire talents to work on your projects using 2 equally-important factors: the skill to do and the character to do it well. We love progress and to track it, we help maintain KPIs. But mostly, we help business owners SET them properly for growth and scalability. We have both dedicated employee pricing and shared services available to help with your campaigns. You can scale with us without investing in the heavens. Maintain or Increase your Customer Satisfaction Rating up to our current 95.63% average benchmark for consumer goods. Get price per call or packaged options depending on your needs. -
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AnswerConnect
AnswerConnect
Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications. -
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CloudTask
CloudTask
Join the CloudTask Marketplace today and start gaining access to the resources and support you need to win contracts for non-technical, customer-facing freelance sales gigs. Receive emails and texts about remote software sales job openings. Connect with like-minded people to share advice and resources in our private Facebook group. Refer other qualified candidates and get paid when they get hired. Record your CloudTask Marketplace profile video, which serves as your advertisement to companies that you are a Freelancer ready for hire. This is where you’ll introduce yourself to the world and highlight your professional experience, past performance, and other information that will attract your ideal companies. One of our sales outsourcing specialists will review your profile for approval within 3 business days of your submission. Occasionally, we may contact you to provide feedback and resources to help you maximize your chances of getting shortlisted for job openings. -
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LivProp
LivProp
Our AI will handle simple inquiries like location, accommodation preferences, etc, on your websites & social media channels while potential leads are pushed to our live 24/7 agents for better conversions. Bring your projects closer to your customers through Facebook, WhatsApp, websites, or other online channels. We offer the flexibility of transferring the ongoing visitor interaction session from our agents to your sales team seamlessly. Get instantly notified on-site visit & closure leads as they are still online! LivProp connects you directly to the most potential site visit leads in real time. Live interaction with human agents that is understanding a buyer's requirement and providing information accordingly which influences the buyer's decision. At LivProp, we provide agent support around the clock. Our agents are well-trained to align their approach, strategy, and style consistent with your brand image.Starting Price: $250 per month -
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Chat Agents
Chat Agents
Our chat agents provide immediate responses during customers' crucial buying window. Chat agents can generate more online leads from your company's website visitors who might not otherwise fill out a contact form or make that first phone call. Chat Agents can help your business take care of some of the routine tasks like filling out forms to capture new client intakes 24/7, saving you valuable time. We assist visitors to your business website in scheduling and booking your available appointments. Whatever it takes to get the most out of your appointments. We will match or beat any competitor's price, so stop overpaying. Included in our fixed monthly rate is an unlimited number of 24/7 chat engagements on your behalf. Your web visitors are a result of your own marketing and brand-building efforts. We won't surprise you. You will never be charged for any excess. Don't limit your potential. We staff your company's website 24/7 with real people.Starting Price: $249 per month -
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SYNERGYCHAT
SYNERGYCHAT
SYNERGYCHAT is a 100% live online chat service for your website with more than 10 years as a national provider. SYNERGYCHAT began in 2012 on a mission to provide high-quality live chat services to organizations from many industries. Team up with our company and let us help you ensure an outstanding digital experience for your valued customers! We recognized early on the shortfalls of automation in this particular domain which was failing to deliver adequate customer service and causing growing dissatisfaction among consumers. In other words, poor chat is worse than no chat. Our live chat support company caters to clients across the United States and Canada. SYNERGYCHAT can double your online leads each month. On average, our clients close between 5-15% of leads generated from live chat, also increasing your ROI 10-30-fold thanks to our affordable rates. And you can modify or cancel your subscription anytime. -
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CommVersion
CommVersion
Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be. -
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Ngage Live Chat
Ngage Live Chat
Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost. We politely greet each visitor to your website before they have a chance to navigate away. Our highly-trained operators interact with visitors and collect information about their situation. We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate. -
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chat4business (c4b)
chat4business
chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. We appreciate that people buy from people and how much you have invested in achieving your premium brand. This is where our highly empathetic and skilled reception team is able to personally greet your customers, qualify the sales leads and connect your website, visitors, to your sales team.Starting Price: $68.29 per month -
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Yomdel
Yomdel
Yomdel is a conversation management solutions provider. We provide businesses with 24/7 fully managed conversation channels, that nurture and convert your prospects into high-value leads and business opportunities. Our 24/7 managed live chat achieves customer satisfaction scores over 95% and consistently delivers an 8 times return for every client. Our Facebook Messenger integration ensures that your customers get to choose their preferred conversation channel with you. Our integrated email response services ensure your customers get comprehensive service from your day and night. Your customer is at the heart of everything we do, knowing, nurturing, and servicing your customers is the key to growing your business. Yomdel commits to achieving a positive return for every client, with current aggregate performance running at a staggering 18:1 ROI. World-class CX comes from an uncompromising approach to quality, we create success by improving your brand reputation and performance. -
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SureCall
SureCall
SureCall Experts serves as a leading Contact Center and BPO. We’re a team of experts. Fuelled by our commitment to excellence, we go the extra mile to ensure clients and partners alongside their customers are taken care of! Our leadership is here to design the right solutions for you. Our goal is to partner with you to provide new innovative ways to expand and grow your business while keeping your customers very happy. Our GoodCall™ program launched in 2016 and continues to evolve as we find even more ways to give back to our global community. What started out as a local endeavor to assist organizations that were non-profit or registered charities by giving back a percentage of revenues as a donation each year has spun into something much more purposeful. SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs. We are leaders in our industry and have received several awards and recognition for our service excellence. -
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Technosys IT Management
Technosys IT Management
Outsourcing live visit client administration and specialized help enable organizations to center around their center business assignments and capacities. You can exploit the aptitude, learning, and bolster we offer, to drive your client support to larger amounts. We give redid and sensible bundles in light of the number of administrators you may require for your administrations (pay every hour, pay per visit, pay every month). You can accomplish cost decreases in the scope of 45-50 % by outsourcing live visit prerequisites to us. Using outsourced live talk bolster administrations prompts an increment in guest numbers, which will prompt an expanded number of prospects. We deal with the entire procedure of live talk involvement, beginning from the establishment of the visit programming, redesigns, and upkeep of online visit support to the choice and preparation of fitting devoted and talented staff. This leads to enhanced delivery of client administration and client encounter. -
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The Chat Shop
The Chat Shop
Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website. -
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Weply
Weply
With Weply’s chat tool, you generate sales qualified leads that land directly in your inbox or CRM-system. Our trained chat consultants are online 24/7 on behalf of our more than 2,000 customers, making sure they never miss a potential sale. 50% of leads come between 4pm-9am. We make sure you don’t miss out on potential customers, while you’re off in the evenings and at weekends. You can offer personal service in real time and thus achieve the best possible customer experience. Our chat consultants screen your traffic for qualified leads and potential customers through personal dialogue. They are trained in chat psychology and are continuously educated to provide the best possible service to you and your customers. -
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Magnet Beauty
Magnet Beauty
Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers. Generate deeper insights into consumer needs. Maintain control over your brand experience. Create authentic, personalized experiences. Differentiate your brand from consumers. Drive customer satisfaction, brand loyalty, and online sales. Connect with a beauty expert instantly. Authentic, personalized shopping experience. Get instant answers to all their questions. Welcoming and private environment. Live experts to engage your customers and promote brand loyalty. Live video consultation with a beauty professional from your brand website. View recommendations directly in the chat application and instantly add them to the cart. Magnet empowers your online store to engage with and serve your customers anytime, anywhere, through our digital sales engagement platform. -
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Chat Metrics
Chat Metrics
We help B2B SaaS Companies Book 25% more Demos from their existing website traffic . without spending one more dime on advertising. Demo Bookings Increase Booked Demos and Sales Qualified Leads by over 25% without increasing your ad spend Higher Conversions Boost your website conversion rate by 100% Leads to Sale Increase Lead to Sale conversion by 28% through better qualified leads. Integrations Action your leads on time with our CRM integration “Over 1100 Integrations and a custom REST API, changes are we’ll be able to integrate your leads with no matter what you have on your end. Our automation and integration make sure there is no interruption to your normal business processes – Onboarding is a breeze.Starting Price: $21.50 per month -
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PartnerHero
PartnerHero
Values-based support teams that align with your brand. A toolkit for growing companies. We custom-build a team to match your culture, your customer, and your business needs. Then we layer on the training, tools, customer insights, and more so your operation scales with quality and efficiency. Need help vetting your latest release? Our global network of Software QA professionals can help you meet release deadlines with peace of mind and ensure that your apps and website remain bug-free. We protect your brand like it’s our own. Our moderation associates and trust & safety specialists don’t just support your team, they become an extension of it, enforcing your community guidelines in any language and time zone. Regression and snapshot testing, refactor tests. System integration, functional, exploratory, and black box testing. User acceptance testing and localization testing. Policy and workflow consulting and online risk abatement.Starting Price: $10 per hour -
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LegalChat
LegalChat
The main reason that LegalChat outperforms every competitor in the legal services industry is because we are guided by science. We track the finest details that make a difference. For example, the names and faces shown to your customers in the chat interface can greatly influence both the number of chats, and even the quality of the conversations that occur. All of our innovations are offered to our clients not because they will be easy to pitch to new clients, but because they work. We believe in being in a constant state of improvement as a company, as a service, and as your partner. LegalChat is the only website chat solution that was built specifically to serve the unique needs of law firms and legal services. When your customers want more detailed information, it’s right at your fingertips. -
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ModSquad
ModSquad
Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Mod to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, ModSquad is the premier resource for social and user-generated content moderation. Monitoring and engaging in conversations. Ensuring brand protection and audience safety. Reviewing chat-room, message boards and comments content. Escalating critical issues to stakeholders. Cross-platform strategies for moderation. Implementing behavior-management software. Chat and safety toolset recommendations. Coppa compliance and child safety best practices. Foreign-language/bilingual moderation. Tailored scheduled with full hours and/or 15-minute scans. Up to 24/7/365 available. Big or small projects welcome. -
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Kontak
Kontak
Nearly 98% of visitors to your website leave without a trace and you never even know they were there. We staff your website with a trained agent available 24/7 to assist your current and prospective clients, before they leave your site and go to a competitor. With Kontak we eliminate the wait time and make it 4x more likely that they will leave their information. New client appointments are gold. Each one is worth between $2k-$4k in CLV. Kontak gives you several each month. Keep your community informed and receive instantaneous feedback. Communicate special services & promotions. Assure your schedule is filled efficiently. Announce special rewards and events, and receive instant feedback. Send immediate confirmations assuring your schedule is efficiently managed. Built-in auto-reminders. Clients won’t miss their appointments. -
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Live Chat Alternative
Live Chat Alternative
Live Chat Alternative allows customers to start personal voice conversations with your business directly from your website. Customers can call your phone numbers without the need to install any software. The call is completely free of charge! Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people. We fully understand that experienced sales professionals are always on the move doing meetings, closing deals, and handling many phone calls per day. With such a schedule staying on a chat console and messaging all day is a difficult task. The Live Chat Alternative provides a bridge between online customers and the existing phones of your sales team no matter where they are. -
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Bland AI
Bland AI
Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human. Serving sectors including real estate, healthcare, logistics, financial services, alternative data, small business, and prospecting. Qualify and collect data from small businesses, consumers, and everyone in between. Call website visitors immediately after form submission to further qualify them, and then live transfer to a salesperson. Offer a 24/7 support agent to answer customers’ questions and collect their contact info to call back later. Transfer calls to a human whenever a condition you define is met. Integrate your APIs to inject live data into phone calls and select from our library or create a voice clone. Sign up and send your first phone call, test your phone agent and craft a robust conversational pathway. Deploy your agent to fully automate your inbound and outbound phone calls. -
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ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
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Talkative
Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels. -
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GoTo Contact Center
GoTo
Deliver better experiences and boost sales with GoTo Contact Center: a cloud contact center solution built for small and medium-sized businesses. GoTo Contact Center levels up your customer interactions – without breaking the budget. Help your team be productive from home, the office, or wherever they work best. Get up and running in one day with a seamless onboarding process. Easily configure and manage your contact center solution in a simplified admin portal. Build the right workflow to deliver top-notch experiences and get customers the results they deserve. Route customer calls to the right agents and offer queue call-backs. Speed up outbound dialing or trigger pre-recorded voicemails. Switch seamlessly between voice, video, SMS, and chat. Get insights into team productivity and gauge customer satisfaction. See call analytics and stats like total talk time and wait time. Customize dashboards by agent or team. Find performance patterns and trends you can use to improve. -
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Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $29 per user per month -
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HappyFox Chat
HappyFox
Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums. Convert email, phone, chat and web requests into tickets and keep them organized. Outsource complex and redundant workflows to a powerful smart rules engine. A ticketing system that can crunch your support process data. Create your own custom fields, workflows & personalize the support experience. Give your customers a unified support experience with HappyFox Help Desk and watch your customer loyalty and retention rates consistently improve. It gives you the tools to understand customer needs and provide apt support in a timely manner. Today, each business requires customer service management software that allows seamless communication between agents and customers.Starting Price: $14.99 per month -
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ConVox
Deepija Telecom
ConVox is a comprehensive call center software solution that caters to various communication needs. It offers features for both inbound and outbound calling, making it a versatile tool for call centers of all sizes. One of the standout features of ConVox is its predictive dialer, which helps call centers optimize their outbound calling operations by automatically dialing numbers and connecting agents to live calls, thereby increasing efficiency and productivity. In addition to traditional voice calls, ConVox also supports audio conferencing, allowing multiple participants to join a call simultaneously. This feature is particularly useful for virtual meetings or training sessions. Moreover, ConVox integrates WhatsApp messaging solution into its platform, enabling businesses to communicate with customers through this popular messaging app. This integration enhances customer engagement and provides an additional channel for customer support. -
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EverHelp
EverHelp
EverHelp is a leading Customer Service Outsourcing company. We help our clients with routine and delivers top-notched customer support service, while them focus on building a world class product. Our multichannel approach covers 24/7 all main channels such as live chat, calls, email, tickets, back office processing, transcription, data entry, and more. We also provide high quality mobile app customer support and all related details including billing support, compliance and subscription policy review. We develop personalized customer service strategies and provide more insights through a comprehensive analysis and processes tracking. -
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ChatMarshal
ChatMarshal
A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.Starting Price: $4 per month -
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Webex Engage
Webex by Cisco
Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support. -
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Whelp
Whelp
Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.Starting Price: Free