TextBackGoTextBack
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Related Products
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About
HelloSetter is a cloud-based AI voice appointment-setting service for home-service businesses, including roofing, HVAC, plumbing, solar, and remodeling contractors. It places outbound calls to new leads, asks job-qualification questions, responds to common customer questions and objections, and offers estimate or service appointments based on calendar availability. If a lead does not answer, HelloSetter can retry during configured calling hours; it also answers callbacks to its assigned number. Businesses can send leads through web forms, Google Sheets, CSV uploads, or webhook-based connections. The service includes a calendar, call summaries, recordings, transcripts, and a dashboard for reviewing call outcomes. Users can connect an existing calendar through a link and configure call scripts, service areas, calling hours, and qualification criteria during setup.
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About
TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
US and Canadian home-service contractors (roofing, HVAC, plumbing, remodeling).
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Audience
Local service businesses.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHelloSetter
hellosetter.com
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Company InformationGoTextBack
United States
gotextback.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Apple Calendar
Supported
Calendly
Supported
Google Calendar
Supported
Google Sheets
Supported
Housecall Pro
Supported
Jobber
Supported
Microsoft Outlook
Supported
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Integrations
Apple Calendar
Not Supported
Calendly
Not Supported
Google Calendar
Not Supported
Google Sheets
Not Supported
Housecall Pro
Not Supported
Jobber
Not Supported
Microsoft Outlook
Not Supported
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