WegweiserOld Forge Technologies
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Related Products
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About
Helios is an AI-native RMM and PSA platform for managed service providers. Monitoring, patching, security, remote access, Microsoft 365 and a full service desk run in one hosted platform.
The difference is Helio, the AI that does the work rather than reporting it. It investigates an alert on the machine, finds the cause, writes a reversible fix and waits for your approval. When the alert clears it closes the ticket and records what changed.
Every plan includes everything: Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access, branded client portals, generated QBRs, asset lifecycle and backup monitoring. One code-signed agent covers Windows, Windows Server, macOS and Linux.
Pricing is per plan, not per technician. Launch £4 per device (5 to 25, £20 minimum), Starter £99 for 50 devices, Growth £199 for 250, Scale £399 unlimited. White-label portal on Growth and Scale. 14-day trial, no card.
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About
Wegweiser is a multi-tenant SaaS platform for managed service providers and IT teams that adds endpoint intelligence to existing remote monitoring and management (RMM) systems. Agents for Windows, Linux and macOS collect device telemetry for analysis of system, security, application, network, software inventory and patch status. The console organizes findings and health scores across devices, groups, organizations and tenants, with onboarding assessments, trends, alerts, reports and compliance-control mappings. AI-assisted chat helps technicians investigate findings and likely causes. Browser-based terminal and remote-control tools support endpoint work. Wegweiser connects with selected help-desk and RMM products and sends alerts through Slack, Microsoft Teams, email or webhooks. It is designed for MSPs managing multiple client environments and internal IT teams seeking visibility alongside their existing RMM.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Audience
Sysadmins, MSPs, IT folks
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationHelios
Founded: 2024
United Kingdom
heliosmsp.io
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Company InformationOld Forge Technologies
Founded: 2020
United Kingdom
wegweiser.tech/
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Alternatives |
Alternatives |
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Categories |
Categories |
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MSP Features
Backup Management
Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Professional Services Automation Features
Billing & Invoicing
Not Supported
Client Portal
Supported
Collaboration Tools
Not Supported
CRM
Not Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Project Management
Not Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Not Supported
Time & Expense Tracking
Not Supported
RMM Features
Deployment Management
Not Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
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Integrations
Anthropic
Supported
Apple iOS
Supported
Kaseya VSA
Not Supported
Microsoft 365
Supported
Microsoft Defender for Business
Supported
Microsoft Teams
Not Supported
Slack
Not Supported
Ubuntu
Supported
Windows 10
Supported
Windows 11
Supported
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Integrations
Anthropic
Not Supported
Apple iOS
Not Supported
Kaseya VSA
Supported
Microsoft 365
Not Supported
Microsoft Defender for Business
Not Supported
Microsoft Teams
Supported
Slack
Supported
Ubuntu
Not Supported
Windows 10
Not Supported
Windows 11
Not Supported
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