SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

HealthForce AI delivers purpose-built AI agents that automate a wide spectrum of hospital back-office operations, such as scheduling, billing, procurement, and administrative workflows, by integrating directly into existing systems without requiring new interfaces or disruptive overhauls. The agents act autonomously to execute repetitive tasks, freeing clinical staff from paperwork and enabling them to focus on patient care. Designed for secure, seamless deployment in care settings, HealthForce’s solution is already in use across European hospitals, streamlining workflow and reducing administrative burden. Health Force AI Agents enhance the patient experience by automating front desk tasks such as appointment scheduling and insurance verification. We enable hospitals to access the benefits of AI by offering our AI agents on a performance basis, ensuring ROI and making it a cost-effective and scalable solution.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitals and clinical operations teams seeking a tool to automate administrative workflows and reduce operational friction without replacing core systems

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Health Force AI
Austria
www.healthforce.ai/

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

WorkDone Health

WorkDone Health

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Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
SurgyInsights

SurgyInsights

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs

Categories

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
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