SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
HealthForce AI delivers purpose-built AI agents that automate a wide spectrum of hospital back-office operations, such as scheduling, billing, procurement, and administrative workflows, by integrating directly into existing systems without requiring new interfaces or disruptive overhauls. The agents act autonomously to execute repetitive tasks, freeing clinical staff from paperwork and enabling them to focus on patient care. Designed for secure, seamless deployment in care settings, HealthForce’s solution is already in use across European hospitals, streamlining workflow and reducing administrative burden. Health Force AI Agents enhance the patient experience by automating front desk tasks such as appointment scheduling and insurance verification. We enable hospitals to access the benefits of AI by offering our AI agents on a performance basis, ensuring ROI and making it a cost-effective and scalable solution.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hospitals and clinical operations teams seeking a tool to automate administrative workflows and reduce operational friction without replacing core systems
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationHealth Force AI
Austria
www.healthforce.ai/
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Categories |
Categories |
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Integrations
WhatsApp
Not Supported
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