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About

HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.

About

HappyLoop is an AI-driven platform designed to enhance SaaS applications by providing users with real-time, actionable data insights through a conversational interface. By integrating HappyLoop, SaaS providers can offer their clients instant data analysis, enabling faster decision-making and improved user engagement. The platform centralizes data from various sources within the SaaS environment, presenting a unified view that simplifies information access. HappyLoop's plug-and-play integration allows for quick deployment without extensive technical resources, saving development costs and time. Key features include real-time insights, advanced reporting, conversational actions, personalized user interfaces, data management capabilities, and generative AI functionalities. These tools empower users to perform tasks efficiently, leading to increased satisfaction and retention. HappyLoop has demonstrated success in boosting client revenue and reducing churn rates.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small business that want to scale easily or large organizations interested in integrating a full enterprise solution

Audience

Companies looking for a solution to enhance user experience and drive revenue growth

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9/agent/month
Free Version
Free Trial

Pricing

$650/month/unlimited usage
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HappyFox
Founded: 2012
United States
www.happyfox.com

Company Information

HappyLoop
Founded: 2022
United States
www.happyloop.com

Alternatives

Alternatives

Upland Rant & Rave

Upland Rant & Rave

Upland Software

Categories

Categories

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Salesforce
5X
APIANT
Asana
Constant Contact Lead Gen & CRM
Desktop.com
Dialpad Connect
Facebook
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Jira
Keap
Microsoft Teams
NIM
Stackreaction
SurveyMonkey
SyncDojo
WordPress
Zendesk

Integrations

Salesforce
5X
APIANT
Asana
Constant Contact Lead Gen & CRM
Desktop.com
Dialpad Connect
Facebook
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Jira
Keap
Microsoft Teams
NIM
Stackreaction
SurveyMonkey
SyncDojo
WordPress
Zendesk
Claim HappyFox and update features and information
Claim HappyFox and update features and information
Claim HappyLoop and update features and information
Claim HappyLoop and update features and information