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About

Simple customer support for small teams. Save time and engage with all your customer emails in a single app. We believe email-based support creates a more sustainable experience for small teams. Live chat systems place a lot of expectations on your team and customers get upset if you don’t respond in real time. Most email ticketing systems suck, so we built Happi to be a joy to use. It has just enough features to help you respond quickly and effectively, making it really snappy and easy to use. Keep everyone on the same page, every conversation is stored in a single, secure app. Any member of your team can see the full history of customers and work together to provide exceptional support. Happi’s core application is free, open-source software. You can run it on your own servers, or pay a small monthly fee to use our cloud-based app. With either hosting method, because our codebase is public, we believe this gives complete transparency.

About

Snappy's Queue Management System (QMS) is a versatile solution designed to optimize customer flow in industries such as banking, healthcare, retail, and government services. It features a built-in web server with an intuitive interface for managing services, user access, and queueing devices like ticket dispensers and counter displays. The system supports multi-language displays, audio ticket announcements, and generates detailed reports on service performance and efficiency. The Professional Edition enables centralized management of multiple locations, offering comprehensive analytics and statistical insights. With features like SMS notifications, email alerts, and data backup options, Snappy QMS enhances operational efficiency, minimizes wait times, and improves customer satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to save time and engage with all their customer emails in a single app

Audience

Businesses, healthcare facilities, banks, and government institutions seeking an efficient, customizable solution to manage customer flow, reduce wait times, and improve service efficiency.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$11.88 per month
Free Version
Free Trial

Pricing

$563.00 one-time
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Reduced Wait Times Increased Operational Efficiency Flexibility and Convenience Reduced Congestion in Waiting Areas Improved Staff Productivity

Cons

  • Nothing. Snappy products are very user friendly and effective products.. So no disadvantages.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Happi
United States
happi.team/

Company Information

Vostok Trading LLC
Founded: 1995
United Arab Emirates
www.snappy.ae

Alternatives

Enchant

Enchant

Senvee

Alternatives

FastServ

FastServ

SEDCO
EvantoDesk

EvantoDesk

Evanto
Jonot

Jonot

Jonot Oy

Categories

Categories

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Integrations

Own Data

Integrations

Own Data
Claim Happi and update features and information
Claim Happi and update features and information
Claim Snappy Queue Management System and update features and information
Claim Snappy Queue Management System and update features and information