Hansen CIS

Hansen CIS

Hansen Technologies
UtilityExplorer

UtilityExplorer

Progressive Solutions
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+

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About

Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.

About

UtilityExplorer™ is truly the user-friendly utility billing system. Originally developed and refined in the HP3000 format, it has been completely redesigned to take full advantage of the Windows® platform while still maintaining many of the great features of earlier versions. It was designed from start to finish with the end-user in mind for the billing of municipal services. UtilityExplorer™ is user-customizable and will continue to support your needs for years to come. UtilityExplorer™ is completely table driven so that our system conforms to your needs and not the other way around. It provides an easy to use and intuitive graphical Windows® inter­face with menu driven controls. UtilityExplorer™ allows search on any field, association of un­limited number of contacts and notes, advance implementation of future rate structures, quick receipt of cash and easy import/export.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets

Audience

Companies searching for a Utility Billing platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/

Company Information

Progressive Solutions
United States
www.progressivesolutions.com/products/UtilityExplorer/

Alternatives

Alternatives

Workhorse Utility Billing

Workhorse Utility Billing

Workhorse Software
PowerDesk

PowerDesk

Brady Technologies
UtilAbility

UtilAbility

Cogitate
CORE Utility Billing

CORE Utility Billing

CORE Utilities
IMS Utility Billing

IMS Utility Billing

Information Management Services
CUSI

CUSI

Continental Utility Solutions

Categories

Categories

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Not Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Not Supported
Online Payment Processing Not Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Water Not Supported
Work Order Management Not Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Integrations

No info available.

Integrations

No info available.
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Claim Hansen CIS and update features and information
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