SoundHoundSoundHound AI
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Related Products
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About
Companies of all sizes rely on Halosight AI and NLP to power support effectiveness and analyze help desk signals. Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped service cloud data. Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities. Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact. Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI. Track new support signals that drive case deflection, knowledge management, and agent efficiency. Salesforce is our home, not just another integration. Delivered via the Salesforce App Exchange, installed in your instance.
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About
SoundHound AI is a conversational AI platform for building and deploying voice-native AI agents across customer service, commerce, employee operations, automotive, and other enterprise use cases. Its OASYS platform, or Orchestrated Agent System, provides a unified environment for creating agents that can understand spoken interactions, perform tasks, and operate across digital and physical touchpoints. The platform combines voice AI, agent orchestration, business rules, guardrails, optional human assistance, and integrations with enterprise systems to support reliable end-to-end conversations. Organizations can deploy SoundHound agents for contact centers, digital assistants, IT and HR service desks, restaurant ordering, front-desk automation, outbound engagement, voice commerce, and in-vehicle experiences. Security features include layered policy controls, sensitive-data detection and masking, tenant isolation, encryption, access controls, and traceable agent decision logs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises in need of a tool to protect revenue and unlock data insights to improve their services
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Audience
Enterprises, customer experience teams, contact centers, operations groups, automotive companies, restaurants, financial institutions, healthcare organizations, retailers, and other businesses that want to automate voice and digital interactions with AI agents
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
$2,500 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHalosight
United States
www.halosight.com
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Company InformationSoundHound AI
Founded: 2005
United States
www.soundhound.com
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