Audience

Enterprises in need of a tool to protect revenue and unlock data insights to improve their services

About Halosight

Companies of all sizes rely on Halosight AI and NLP to power support effectiveness and analyze help desk signals. Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped service cloud data. Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities. Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact. Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI. Track new support signals that drive case deflection, knowledge management, and agent efficiency. Salesforce is our home, not just another integration. Delivered via the Salesforce App Exchange, installed in your instance.

Pricing

Starting Price:
$2,500 per month

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Halosight
United States
www.halosight.com

Videos and Screen Captures

Halosight Screenshot 1
Other Useful Business Software
MongoDB Atlas runs apps anywhere Icon
MongoDB Atlas runs apps anywhere

Deploy in 115+ regions with the modern database for every enterprise.

MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Halosight Frequently Asked Questions

Q: What kinds of users and organization types does Halosight work with?
Q: What languages does Halosight support in their product?
Q: What kind of support options does Halosight offer?
Q: What other applications or services does Halosight integrate with?
Q: What type of training does Halosight provide?
Q: How much does Halosight cost?

Halosight Product Features

Natural Language Processing

Sentence Segmentation Not Supported
Tokenization Not Supported
Stemming/Lemmatization Not Supported
Part-of-Speech Tagging Not Supported
Parsing Not Supported
Named Entity Recognition Not Supported
Co-Reference Resolution Not Supported
In-Database Text Analytics Not Supported
Open Source Integrations Not Supported
Natural Language Generation (NLG) Not Supported

Product Analytics

Automatic Data Capture Not Supported
Real-Time Data Analysis Not Supported
User Segmentation Not Supported
Attribution Not Supported
Customer Journey Analytics Not Supported
Touchpoint Analytics Not Supported
Product Engagement Scoring Not Supported
Data History Retention Not Supported
Churn Reporting Not Supported
Data Export Not Supported
Data Labeling Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported

Halosight Additional Categories