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About

HERO is a next-generation collaborative document platform that blends the flexibility of a text editor with the structured precision of a database. Designed to streamline workflows, it offers real-time collaboration, instant document previews, and powerful cross-referencing tools for seamless navigation. Users can take advantage of smart sections, definitions tooltips, and context-aware autocompletion to improve productivity and reduce errors. With integrations for popular tools like Slack, GitHub, AWS, and MongoDB, HERO connects your workflow into a unified, efficient ecosystem. Its task management, automation, and AI helper features ensure that teams stay organized and work faster without sacrificing accuracy. Built with inclusivity in mind, HERO supports diverse workstyles, including accessibility for users with dyslexia and ADHD.

About

Whether you need an internal system for Knowledge Management or something as simple as an FAQ for customers, Support Hero delivers. Empower your staff with a sophisticated playbook or provide unprecedented support to customers. Support Hero will give you an elegant and easy to manage Knowledge Management Solution. Support Hero comes with a full knowledge base portal out of the box. The embeddable widget and portal share the same content, so no need to update in two places. The look and feel is extremely customizable and can be configured to run on your own domain. The Support Hero widget is easily embeddable inside your website or web application. It is customizable and shares the same content from the knowledge base portal. Use our contextual content feature to provide the best articles based on which page the user has navigated too. The widget is embedded with a very simple javascript snippet.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams and organizations seeking a secure, AI-enhanced collaborative workspace that integrates document creation, management, and automation into one streamlined platform.

Audience

Knowledge Management solution for companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HERO
Founded: 2024
United States
www.myhero.so

Company Information

SupportHero
Founded: 2014
France
supporthero.io

Alternatives

Alternatives

Steegle.One

Steegle.One

Steegle.Com
Dittto

Dittto

Dittto.ai
Answerbase

Answerbase

Lumin Creative

Categories

Categories

CRM Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Gist Not Supported

Integrations

Gist Supported
Claim HERO and update features and information
Claim HERO and update features and information
Claim SupportHero and update features and information
Claim SupportHero and update features and information