Gupshup vs. SmartMessage Comparison


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About Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services	About SmartMessage is the omni-channel marketing and customer experience platform that helps leading brands confidently scale communications over millions of customers in real-time. The SmartMessage Marketing Platform lets businesses scale more relevant communications for millions of customers – anytime, anywhere. We process real-time data allowing businesses to respond with more relevance to the intent and action of customers in real-time. SmartMessage helps the world leading brands connect with their customers and deliver real-time relevance in omni-channel experiences. In our free exclusive guide, you will have the chance to learn how you can get more from channels like email, SMS, push notifications. Also, you will meet the unique capabilities of SmartMessage in helping you reach your targets. Available on-premise and in the cloud, SmartMessage brings all your marketing tools in a single, integrated platform –from managing content, to automating your omni-channel customer journeys.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a Conversational Messaging, Conversational AI, Customer Support and CPaaS solutions	Audience Companies that need an all-in-one marketing and customer communications platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.01 Usage based pricing Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Gupshup Founded: 2004 United States www.gupshup.io	Company Information SmartMessage Founded: 2005 Turkey www.smartmessage.com
Alternatives SMS Gateway Center	Alternatives Iterable
Chat Mitra	Experiture
GetGabs	InteliWISE Matrix42
Infobip	Zence Marketing Easyrewardz
Bird View All	Factoreal View All
Categories Chat SDK & API Supported Chatbot Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Conversational AI Supported Conversational Marketing Supported WhatsApp Marketing Supported	Categories Marketing Automation Supported
Show More Features Chatbot Features Call to Action Supported Context and Coherence Supported Human Takeover Supported Inline Media / Videos Supported Machine Learning Supported Natural Language Processing Supported Payment Integration Supported Prediction Supported Ready-made Templates Supported Reporting / Analytics Supported Sentiment Analysis Supported Social Media Integration Supported Conversational AI Features Code-free Development Supported Contextual Guidance Supported For Developers Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Supported Sentiment Analysis Not Supported Speech Recognition Not Supported Speech Synthesis Not Supported Virtual Assistant Not Supported Conversational Marketing Features Appointment Scheduling Supported Audience Segmentation Not Supported Chatbot Supported Email Automation Not Supported Group Messaging Not Supported Human Handover Supported Lead Distribution Not Supported Lead Qualification Supported Mobile Messaging Supported Multi-Channel Communication Supported Product Recommendations Not Supported Video Chat Not Supported WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Not Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported	Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Not Supported
Integrations B2Metric Not Supported BoldDesk Supported BytePhase Supported CampX Supported Fyno Supported KonnectzIT Supported Kylas Supported Microsoft Dynamics 365 Not Supported PubNub Supported Quickwork Supported Raven Supported Salesforce Supported Sell.Do Supported Stackreaction Supported SuprSend Supported Swift AMS Supported Tookan Supported Truto Supported Show More Integrations View All 16 Integrations	Integrations B2Metric Supported BoldDesk Not Supported BytePhase Not Supported CampX Not Supported Fyno Not Supported KonnectzIT Not Supported Kylas Not Supported Microsoft Dynamics 365 Supported PubNub Not Supported Quickwork Not Supported Raven Not Supported Salesforce Not Supported Sell.Do Not Supported Stackreaction Not Supported SuprSend Not Supported Swift AMS Not Supported Tookan Not Supported Truto Not Supported Show More Integrations View All 2 Integrations
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