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About

GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success.

About

VoIPstudio is a cloud-based business telephone system created for organizations that require professional communications features without the hassle and expense of owning and managing on-site PBX equipment. With thousands of systems installed worldwide, VoIPstudio is the first choice for companies when selecting a VoIP solution. Its power and simplicity make VoIPstudio perfect for any business, from startups to mid-sized call centers. With VoIPstudio, you get an all-in-one business VoIP solution with no contracts and no hidden costs, available at consumer-level pricing. All our clients get all our features from day one, including a virtual switchboard, virtual numbers, conference calling, call center, call recording, and much more. VoIPstudio also includes advanced communication tools like videoconferencing, screen sharing, or integration with lots of CRMs and other business tools. VoIPstudio is a global company that serves more than 15 million minutes of daily talk time to

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Designed to scale with the needs of small, midsize, and multilocation organizations everywhere.

Audience

Companies of all sizes that need affordable business VoIP phone service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

GoTo Connect offers flexible pricing designed to meet the needs of businesses of all sizes. Our tiered plans provide access to a range of features and capabilities so organizations can choose the package that aligns with their communications goals. We frequently offer discounts and promotional rates to give even greater value to new and existing customers. With transparent, straightforward billing and no hidden fees, GoTo Connect makes it easy to budget for your communications solution. Compared to competitors, our plans emphasize both affordability and access to advanced unified communications features. Whether you’re a small business or a multi-location enterprise, GoTo Connect has an option to fit your requirements.
Free Version Not Supported
Free Trial Not Supported

Pricing

$6/month/user
Two simple price plans based on the number of calls you make.

PAY AS YOU GO ($6 user/month)
If you have mainly inbound calls, the Pay as you go plan offers a low monthly fee and a competitive per-minute rate for the calls you make. Inbound numbers from $4.99/month. Outbound calls from 1p/min.

2K BUNDLE ($20 user/month)
If you make many outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month and covers more than 45 countries.

ALL PLANS INCLUDE:
30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, and no support fees.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like how this cloud-based phone system works as it offers a multitude of benefits to users looking for a complete and easy-to-use phone solution. One of the main advantages of GoTo Connect is its simple and competitive pricing structure. Unlike many other phone systems that charge based on the number of features included, GoTo Connect is priced based solely on the number of users. This makes it easier for companies to understand exactly what they're paying for and ensures they don't overpay for unnecessary features. Works great for larger businesses with 100+ users, this platform also offers custom plans. This allows these businesses to get a customized solution that meets their specific needs, while also taking advantage of the easy-to-use interface and other features that GoTo Connect offers. Another key benefit of this platform is its intuitive interface. I can easily set up and manage your phone system, create call groups, and access video conferencing software, all from a single, easy-to-use dashboard. The graphical user interface for creating call flows is one of the best in the VoIP industry, making it easy for even non-technical users to create and manage their call routing. In addition to its powerful phone system capabilities, GoTo Connect also includes GoToMeeting video conferencing software. With GoToMeeting, it allows me to host video conferences with up to 250 participants. I can also share screen, record meetings and chat with other attendees. This makes it easier for me and my team to work remotely so we can collaborate and stay connected no matter where we are. One last thing I want to add about GoTo Connect is that it provides excellent customer support that is available 24/7 via phone, email, and chat. You can also have access to a library of tutorials, a community forum, and a knowledge base. This ensures users can get help whenever they need it and have the resources, they need to get the most out of their GoTo Connect system.
  • We can interact quickly and easily with GoToConnect, and there's a platform where we can share content with the right people. GoToConnect is also cloud-based, which makes it suitable for a wide variety of users. It has a great dashboard and a lot of usability to help you with your needs. The setup is fast and easy, and the system is simple to understand.
  • - It has one of the best administrative portals. - It is available on both desktop and smartphone platforms for a seamless experience. - The implementation and setup of the software are very easy.
  • This business phone system is easy to use and very affordable . It comes with great features and it makes business communication seamless.
  • GoToConnect ensures that we easily connect, and there is a platform where we share the content with the required persons. Also, GoToConnect is on cloud, which means, suitable to many users.

Cons

  • While this platform is very good and has many benefits, it is also important to consider some of its possible drawbacks. One feature where GoTo Connect falls short is the lack of cloud storage for recorded calls or other files. They must rely on my own storage solutions or third-party services to store and access these important files. This can be inconvenient and can lead to additional expenses for companies that need to purchase additional storage solutions. Another potential downside to GoTo Connect is the lack of shared hardware devices, such as conference phones or headsets. This means that users must purchase their own devices or use compatible devices from other providers. While this may not be a major issue for some businesses, it can be a significant expense for others, especially those with larger teams or multiple locations. Additionally, I have occasional connection issues or audio quality issues that can affect call or meeting performance. These issues can be frustrating and can lead to interruptions in productivity. I experience glitches or bugs with the desktop or mobile app, which can further exacerbate these issues. Another potential concern is that GoTo Connect may not offer as many advanced features as other phone system solutions. While it includes many powerful tools and capabilities, businesses that require more advanced features may need to look elsewhere. I find that GoTo Connect is not priced as competitively as other phone system solutions on the market. While pricing is straightforward and based on the number of users, businesses with larger teams may find costs add up quickly.
  • We discovered the following drawbacks: -If you're using multiple accounts, it's difficult to stay logged in. also there might be a few glitches here and there, and you might find a lot of speech pause. The VoIP relationship is in shambles.
  • - There are some minor bugs like some users encountered problems in hearing incoming calls. But other than this there is not any major con.
  • I have had no problems using this phone system. It works well.
  • GoToConnect requires a strong internet supply, and some areas or firms may lack it.

Pros & Cons from Real Users

Pros

  • Easy to use and affordable. Great support. Flat rates make the solution perfect for a small agency. Lot of features that allow us to work like big companies (IVR, call recording, call groups, call forwarding, etc.)

Cons

  • Maybe it is a bit difficult to configure, but the support is very good and they help you to have it running in minutes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GoTo
Founded: 2003
United States
www.goto.com/connect

Company Information

VoIPstudio
Founded: 2009
United Kingdom
voipstudio.com

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Alternatives

Soho66

Soho66

Pebbletree Ltd

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Call Monitoring Supported
Cloud PBX Supported
Telephony Supported
UCaaS Supported

Categories

Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Communications Supported
Telephony Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Not Supported
Voice Mail Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Google Workspace Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Zoho CRM Supported
Act! Not Supported
Clio Supported
DealerSocket Supported
ElectroNeek Not Supported
Enthu.ai Supported
Google Not Supported
Google Chrome Not Supported
HubSpot CRM Supported
ITBoost Supported
Kizen Supported
Microsoft Azure Supported
Oracle Sales Not Supported
Redtail CRM Supported
Zapier Not Supported

Integrations

Google Workspace Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Zoho CRM Supported
Act! Supported
Clio Not Supported
DealerSocket Not Supported
ElectroNeek Supported
Enthu.ai Not Supported
Google Supported
Google Chrome Supported
HubSpot CRM Not Supported
ITBoost Not Supported
Kizen Not Supported
Microsoft Azure Not Supported
Oracle Sales Supported
Redtail CRM Not Supported
Zapier Supported
Claim GoTo Connect and update features and information
Claim GoTo Connect and update features and information
Claim VoIPstudio and update features and information
Claim VoIPstudio and update features and information