ZaiLab

ZaiLab

Zailab
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About

Consolidate multiple growth tools in one powerful, integrated platform. Manage everything in one place. Hundreds of features to drive more trial signups, engage users, and delight customers. We price GoSquared fairly, so you can spend more of your budget on growing, and less on tooling. Hands-on support from our dedicated team. From initial setup to scaling growth processes, we're here to help. Fully GDPR compliant. We've designed GoSquared to look after the privacy of your contacts from day one. Our users are at the heart of our Product Roadmap. We ship multiple updates every week based directly on user feedback. GoSquared makes elegant tools to help you grow your subscription business. We believe you shouldn't need twenty different tools to understand and engage with your customers, and that one tightly integrated, thoughtfully designed platform is fundamentally better for everyone.

About

Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely. Real human connection shouldn’t be lost when your organization scales. Give your agents the customer insight that they need to build authentic relationships and provide world-class customer service. With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times. Implement your contact center in less than a week. With a dedicated implementation and training team, you’ll go from demo to hello in no time. Our team of support specialist are dedicated to solving your technical challenges in record time. At Zailab we believe in finding sustainable solutions to customer challenges.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes looking for a Web Analytics solution

Audience

Companies searching for a solution to manage and improve their customer service operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version Supported
Free Trial Supported

Pricing

$1 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Here are the things I liked about GoSquared: * It helps you analyze business analytics and campaign reports. * It's over easy to deploy and implement on the business website. * Contact management and live chat feature.

Cons

  • * No cons to share. It's an outstanding platform.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GoSquared
Founded: 2006
United Kingdom
www.gosquared.com

Company Information

Zailab
Founded: 2013
Ireland
www.zailab.com

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Categories

CRM Supported
Digital Analytics Supported
Live Chat Supported
Web Analytics Supported

Categories

Call Center Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

Integrations

Axis LMS Supported
Bold BI Supported
Causal Supported
Convert Experiences Supported
Easyflow Supported
Freshpaint Supported
Geckoboard Supported
Kixie PowerCall & SMS Supported
Pabbly Connect Supported
Quickwork Supported
Rambox Supported
Stackpile Supported
Stackreaction Supported
Style Intelligence Supported
Teamstack Supported
Wufoo Supported
Zapier Supported
Zapnito Supported
Zoho CRM Not Supported
Zulip Supported

Integrations

Axis LMS Not Supported
Bold BI Not Supported
Causal Not Supported
Convert Experiences Not Supported
Easyflow Not Supported
Freshpaint Not Supported
Geckoboard Not Supported
Kixie PowerCall & SMS Not Supported
Pabbly Connect Not Supported
Quickwork Not Supported
Rambox Not Supported
Stackpile Not Supported
Stackreaction Not Supported
Style Intelligence Not Supported
Teamstack Not Supported
Wufoo Not Supported
Zapier Not Supported
Zapnito Not Supported
Zoho CRM Supported
Zulip Not Supported
Claim GoSquared and update features and information
Claim GoSquared and update features and information
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Claim ZaiLab and update features and information