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About

Glimpze is a customer engagement platform for B2B companies that combines AI chat, live video calls, and human support in one embeddable website widget. It helps businesses turn more website visitors into qualified conversations by answering questions instantly, surfacing the right information from a company’s knowledge base, and making it easy to escalate from chat to a real person when needed. Visitors can start with AI, request help, or jump into a live call without leaving the page. For teams, Glimpze provides a central dashboard to manage conversations, configure the widget, and control how and when it appears across the site. Businesses can customize the experience, use proactive outreach to engage high-intent visitors, capture visitor details, and guide people toward sales or support outcomes faster. It also supports availability-based routing, so visitors can reach the right team at the right moment.

About

Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B SaaS

Audience

Live chat solution for companies wanting to create a relationship with their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$80/month
Free Version
Free Trial

Pricing

$12 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Glimpze
Founded: 2026
Denmark
www.glimpze.io

Company Information

HelpCrunch
Founded: 2014
United States
helpcrunch.com

Alternatives

Alternatives

Drift

Drift

Salesloft
Helpy

Helpy

Helpy.io, Inc.
ChattiLive

ChattiLive

ConversionIQ.ai
ClientX

ClientX

Continum

Categories

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

HelpShelf
InsertChat
KonnectzIT
Morphic
Pabbly Connect
Pabbly Email Marketing
Slack
Stackreaction
WordPress

Integrations

HelpShelf
InsertChat
KonnectzIT
Morphic
Pabbly Connect
Pabbly Email Marketing
Slack
Stackreaction
WordPress
Claim Glimpze and update features and information
Claim Glimpze and update features and information
Claim HelpCrunch and update features and information
Claim HelpCrunch and update features and information