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About

All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.

About

A multi-channel marketing automation platform designed to help marketers create personalized promotional campaigns. Users can choose between email, SMS, and web push notification or build an elaborate message sequence by combining several channels in a single campaign. When it comes to email marketing, the platform packs all the necessary tools to automate lead nurturing and lead generation. Users can create custom subscription forms and grow their mailing list. Intuitive drag and drop allows users to design mobile-friendly email templates or choose a predesigned one from a massive gallery. The company, also, offers a transactional email service that users can use to send up to 12000 free emails via SMTP or API. SendPulse has its own chatbot builder. Users can create a Facebook Messenger chatbot or a Telegram chatbot and use it to send personalized campaigns or as an autoresponder.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want an all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences

Audience

Companies looking for a powerful multi-channel marketing automation platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$33.99 per month
Free version includes up to 1000 contacts and 1 seat
Free Version Supported
Free Trial Not Supported

Pricing

$9 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I liked being able to send automated emails to users at the scheduled time. Sales, marketing and support team stay and collaborate in one place. Enables live chat support for external customers. Its customization helps to build catchy campaigns. The UI/UX design is minimalistic.
  • Love the user interface and how the app offers so much chat, email, bots, automation, all in one suite!
  • It offers a complete package of email marketing features. It also gives you complete analytical support about your campaign. Many free customize email templates for every business.
  • Very very easy to use from a team level for support. also has the ability to set up an email support to bring in as new chats.
  • The most convenient way to manage multiple email accounts all in one place. Coupled with the mobile app it is very helpful in getting quick responses back to customers.

Cons

  • The number of personalization options is very less. No activity-based email personalization support.
  • No ecommerce features. No features that Gorgias app has made for ecommerce =(
  • It worked great for me. Never had any issue. No cons.
  • At first the interface is a little different to use.
  • It can be difficult to navigate. I would prefer it be easier to toggle between different email accounts.

Pros & Cons from Real Users

Pros

  • SendPulse provides various marketing channels that include email, SMS and web-based notifications to drive sales and increases business reach. Its user interface is super clean and very organized for different types of marketing based settings.
  • SendPulse is a multi channel communication tool which is a bundle of Emails, Push, SMS and Chat bot in a single package. It is very easy to use flexible platform which can be easily integrated to marketing automation tools. It supports Split testing for all channels.

Cons

  • The designs are not great for email, you need to manually create.
  • SendPulse is a great tool for all marketing channel solution and it works really great.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Gist
Founded: 2018
India
getgist.com

Company Information

SendPulse
Founded: 2011
United States
sendpulse.com

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot

Alternatives

SMTP.com

SMTP.com

Ziff Davis
SendGrid

SendGrid

Twilio SendGrid

Categories

Chatbot Supported
Email Marketing Supported
Forms Automation Supported
Help Desk Supported
Live Chat Supported
Popup Builders Supported
Scheduling Supported

Categories

Bulk Email Supported
Bulk SMS Supported
Chatbot Supported
Email APIs Supported
Email Marketing Supported
Lead Nurturing Supported
Live Chat Supported
Mobile Marketing Supported
SMS Marketing Supported
SMTP Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Convertful Supported
Easyflow Supported
Facebook Supported
Google Analytics Supported
KonnectzIT Supported
LeadsBridge Supported
Make Supported
Pabbly Connect Supported
Quickwork Supported
Shift Supported
Stackreaction Supported
WordPress Supported
Wufoo Supported
Zapier Supported
involve.me Supported
EmailListVerify Supported
Kyvio Supported
Latenode Not Supported
Slack Not Supported
WP-Chatbot Supported

Integrations

Convertful Supported
Easyflow Supported
Facebook Supported
Google Analytics Supported
KonnectzIT Supported
LeadsBridge Supported
Make Supported
Pabbly Connect Supported
Quickwork Supported
Shift Supported
Stackreaction Supported
WordPress Supported
Wufoo Supported
Zapier Supported
involve.me Supported
EmailListVerify Not Supported
Kyvio Not Supported
Latenode Supported
Slack Supported
WP-Chatbot Not Supported
Claim Gist and update features and information
Claim Gist and update features and information
Claim SendPulse and update features and information
Claim SendPulse and update features and information