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About

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

About

WebEngage is the best-in-class marketing automation software suite that helps business-to-consumer (B2C) companies improve user retention and drive more revenues. Cloud-based and easy to use, WebEngage aids businesses in managing cross-channel communication with their customers while allowing them to send messages via Emails, SMS, mobile push notification, web push notification, on-site alerts, in-app messaging, IVR, Facebook & Whatsapp. The solution includes cross-device tracking, live segmentation, deep data personalization, and more. Plus, using WebEngage's Journey Designer helps businesses to effectively create complex lifecycle campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing teams and businesses looking to convert customers and drive repeat revenue through lifecycle marketing

Audience

Designed for business-to-consumer businesses in a variety of industry verticals, such as hospitality, media, travel, entertainment, e-Commerce, real estate, and so much more.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free - $0/mo
Starter - $15.58/mo
Marketer - $48.38/mo
Creator - $56.58/mo
MAX - custom pricing
Free Version Supported
Free Trial Supported

Pricing

Plans & Pricing
Solo Plan - (for 10k monthly active users)
Band Plan - (for 50k monthly active users)
ChoirPlan - (for 100K monthly active users)
Orchestra Plan ( for above 100K monthly active users),
contact WebEngage or visit: https://webengage.com/pricing/
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 5.0 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • GetResponse is a highly recognized email marketing platform that enables companies to design and distribute customized email campaigns. For efficient email marketing, the platform provides a range of templates, A/B testing, and statistics.
  • The platform's automation features, such as workflows & autoresponders contribute to personalized & targeted marketing campaigns.
  • GetResponse is an incredible platform to improve the marketing system of any company, the things that I liked the most about this platform were: 1- The first thing I liked about this platform is the delivery rate it has, I have noticed that the delivery rate of each of my campaigns sent to clients, Mazizo could have been smoothed than other platforms I have used before , that platform has a better delivery rate of all campaigns, which helps us to get a large number of clients in less time. 2- I also liked the ease and intuitiveness of the campaign creation and edition system, it is quite simple to use and you can create forms or you can create newsletters for your clients, to use this campaign creation and edition system you have to have previous experience as Why How can you create a fully customized and complete campaign with embedded information without having any kind of experience. 3- I also liked the list system that this system has incorporated, since it allows me to visualize in real time the number of clients that I have registered in my portfolio, as well as how I can transfer these clients to our crm system to be able to market with each of them and can have a complete negotiation. I really love the fact that I can check customer status at any time. 4- Another of the features that I like about this platform is that it has implemented an unlimited autoresponder system, this system is capable of sending automated responses depending on each action that the client has within the advertising campaign, in addition, you can follow up to each of the responses of the clients that have been sent to their email, and also thanks to this function you can automatically send offers to their email in order to capture the attention of clients for future negotiations. 5- This platform also has a built-in system that allows you to view the effectiveness of each of the offers that we have previously sent. How can we view the effectiveness rate of those offers, we can know which of the offers have been most attractive to customers so that we can offer better deals in the long run for each of them.
  • They are lots of things I liked about GetResponse but the best one is its " customer base management " it helps to handle a large number of subscribers. Its email client is robust. A theme section is available to customize the interface of campaign emails.
  • GetResponse offers multiple automated triggers to send emails. Email builder supports every layout for desktop and mobile. It's easy to implement and create strategies. Also, supports personalized emailing according to demographic, birthdays, and events.
  • GetResponse has been a very influential platform when it comes to carrying out advertising campaigns and sending them through mail and social networks, this platform provides advanced tools to design very attractive advertising campaigns, which can capture the attention of each of the clients, this platform also It offers quite potential monitoring, or monitoring in which you can statistically understand the progress of each of the campaigns in real time. The things I liked the most were: - This platform provided various ways to create advertising campaigns, you can create campaigns through programming code but you can also create campaigns with the drag and drop method, this drag and drop method makes it very easy to create campaigns, you can insert any type of design and information on the entire campaign with just a few clicks. This variety when creating campaigns helps that this company cannot diversify the way it designs campaigns. - I also loved how cheap this platform is, I have compared it with another platform for creating advertising campaigns and I have noticed that this platform offers really affordable prices to each of its plans, in addition, all these plans offer advanced features without the need for pay that much. - All the templates that you can use within this platform are fully customizable, you can modify a template to your liking, modify its colors and modify the text fields of each of the templates. Although this platform offers a granita of templates, you will have plenty of templates to choose from for your campaigns. - It has an excellent application for mobile devices, this application allows you to design campaigns within the mobile phone, and also allows you to monitor in real time as it happens from the version for computers. This application is very advanced, and will help you monitor the advertising campaigns and the traffic of each of them from your cell phone.
  • GetResponse has helped to connect me to new customers, stay in touch with them, and communicate with potential customers in an easy, automated way. GetResponse has helped me to build relationships.
  • It's easy to set up. I loved the 30 day free trial because it didn't ask me for a credit card info. After I tried it, I ended up getting the membership.
  • The landing page customization tool is superb! I'd say it's best in class compared to other competitors.
  • I like the ease of use.. also everything you need to grow is built in from landing pages to automation and responders. GREAT WAY to level up you marketing game. The primary home page is great too.. already has the widgets for analytics and things you look for right in front of you.. layout is great.

Pros & Cons from Real Users

Pros

  • I like WebEngage is that it is designed to be easy to use. Despite being a robust application full of exciting and powerful features, the interface never ceases to seem simple and easy to navigate, so I can access all the information I need and its functions without having to get lost between screens.
  • (+) No effort in managing customer service. (+) Easy to engage with customers from anyplace. (+) Notification and reminders for customer requests. (+) Great User Interface.
  • Intuitive SMS and email conversation platform to engage with customers. Reports are very insightful. Great email personalization feature.
  • WebEngage is a super powerful cross channel marketing automation tool. It serves all my marketing needs within one dashboard making the analytics and re-marketing more effective. It features - - Drag and Drop based Workflow chart - A/B test pre-built campaigns template - Personalized communication based on user's interest history - Visual user life cycle campaigns - Supports channel - Mobile Push, Web Push, Emails marketing, SMS marketing, WhatsApp marketing, Facebook re-marketing etc.
  • WebEngage is very effective in generating a marketing campaign. Using this tool is very easy. It gives you the ability to send personalized messages. It makes marketing campaigns into an automated campaign.

Cons

  • So far, WebEngage has not had anything that I dislike as an application.
  • (-) We have an overall excellent experience with it.
  • I never encountered any problem with this platform.
  • WebEngage is fantastic marketing automation platform, with lots of flexibility and customization. No complains at all.
  • Reports are not very informative and it lacks many data information.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GetResponse
Founded: 1997
Poland
www.getresponse.com

Company Information

WebEngage
Founded: 2011
India
webengage.com

Alternatives

Alternatives

Apxor

Apxor

Apxor Technology Solutions
Mailchimp

Mailchimp

Intuit Mailchimp

Categories

Categories

Campaign Management Features

Channel Management Not Supported
Contact Database Not Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Supported
Campaign Segmentation Not Supported
Contextual Targeting Not Supported
Device Targeting Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Supported
Web Notifications Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Landing Page Features

A/B Testing Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Supported
Templates Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Lead Nurturing Features

A/B Testing Supported
Campaign Management Supported
Drip Campaigns Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Supported
Performance Metrics Supported
Personalization Supported
Pipeline Management Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Webinar Features

Alerts/Notifications Not Supported
Customizable Branding Supported
Event Management Supported
Live Chat Supported
Multi-Presenter Supported
On-Demand Webinars Supported
Polls / Voting Supported
Q & A Supported
Reporting/Analytics Supported
Screen Sharing Supported
Social Media Promotion Supported

Website Builder Features

Auto Update Not Supported
Content Import / Export Supported
Drag & Drop Supported
Invoices Not Supported
Landing Pages / Web Forms Supported
Newsletter Management Not Supported
Online Booking Not Supported
Online Store Builder Not Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Not Supported
White Label Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Supported
Product Recommendations Supported
Push Notifications Supported
Retargeting Supported
Search Marketing Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Not Supported
Social Marketing Supported
Triggered Emails Supported
Website Visitor Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Supported
Split Testing Supported
Statistical Relevance Analysis Supported
Surveys Supported
Test Scheduling Supported
Visual Editor Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Supported
Reseller Management Supported

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Journey Mapping Tools Features

Action Management Supported
Attribution Modeling Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Supported
Data Import / Export Supported
Predictive Analytics Supported
Surveys & Feedback Supported
Templates Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Not Supported
Website Analytics Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Supported
In-App Marketing Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

Facebook Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Refold Supported
Shopify Supported
Unifonic Supported
WordPress Supported
Funnelforms Supported
GitHub Supported
GrowSurf Supported
Insider One Supported
Join By Text Supported
MetForm Supported
MoonClerk Supported
Peaka Supported
Privacybunker Supported
QuickEmailVerification Supported
Vimeo Supported
Zylvie Supported

Integrations

Facebook Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Refold Supported
Shopify Supported
Unifonic Supported
WordPress Supported
Funnelforms Not Supported
GitHub Not Supported
GrowSurf Not Supported
Insider One Not Supported
Join By Text Not Supported
MetForm Not Supported
MoonClerk Not Supported
Peaka Not Supported
Privacybunker Not Supported
QuickEmailVerification Not Supported
Vimeo Not Supported
Zylvie Not Supported
Claim WebEngage and update features and information
Claim WebEngage and update features and information