+
+
Visit Website

About

GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward.

About

User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Marketing teams and businesses looking to convert customers and drive repeat revenue through lifecycle marketing

Audience

Small or Large Teams - Marketing, Sales, Support + Management.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free - $0/mo
Starter - $15.58/mo
Marketer - $48.38/mo
Creator - $56.58/mo
MAX - custom pricing
Free Version Supported
Free Trial Supported

Pricing

$249.00/month
$249 - Business Plan
$1349 - Premium Plan
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.9 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • GetResponse is a highly recognized email marketing platform that enables companies to design and distribute customized email campaigns. For efficient email marketing, the platform provides a range of templates, A/B testing, and statistics.
  • The platform's automation features, such as workflows & autoresponders contribute to personalized & targeted marketing campaigns.
  • GetResponse is an incredible platform to improve the marketing system of any company, the things that I liked the most about this platform were: 1- The first thing I liked about this platform is the delivery rate it has, I have noticed that the delivery rate of each of my campaigns sent to clients, Mazizo could have been smoothed than other platforms I have used before , that platform has a better delivery rate of all campaigns, which helps us to get a large number of clients in less time. 2- I also liked the ease and intuitiveness of the campaign creation and edition system, it is quite simple to use and you can create forms or you can create newsletters for your clients, to use this campaign creation and edition system you have to have previous experience as Why How can you create a fully customized and complete campaign with embedded information without having any kind of experience. 3- I also liked the list system that this system has incorporated, since it allows me to visualize in real time the number of clients that I have registered in my portfolio, as well as how I can transfer these clients to our crm system to be able to market with each of them and can have a complete negotiation. I really love the fact that I can check customer status at any time. 4- Another of the features that I like about this platform is that it has implemented an unlimited autoresponder system, this system is capable of sending automated responses depending on each action that the client has within the advertising campaign, in addition, you can follow up to each of the responses of the clients that have been sent to their email, and also thanks to this function you can automatically send offers to their email in order to capture the attention of clients for future negotiations. 5- This platform also has a built-in system that allows you to view the effectiveness of each of the offers that we have previously sent. How can we view the effectiveness rate of those offers, we can know which of the offers have been most attractive to customers so that we can offer better deals in the long run for each of them.
  • They are lots of things I liked about GetResponse but the best one is its " customer base management " it helps to handle a large number of subscribers. Its email client is robust. A theme section is available to customize the interface of campaign emails.
  • GetResponse offers multiple automated triggers to send emails. Email builder supports every layout for desktop and mobile. It's easy to implement and create strategies. Also, supports personalized emailing according to demographic, birthdays, and events.
  • GetResponse has been a very influential platform when it comes to carrying out advertising campaigns and sending them through mail and social networks, this platform provides advanced tools to design very attractive advertising campaigns, which can capture the attention of each of the clients, this platform also It offers quite potential monitoring, or monitoring in which you can statistically understand the progress of each of the campaigns in real time. The things I liked the most were: - This platform provided various ways to create advertising campaigns, you can create campaigns through programming code but you can also create campaigns with the drag and drop method, this drag and drop method makes it very easy to create campaigns, you can insert any type of design and information on the entire campaign with just a few clicks. This variety when creating campaigns helps that this company cannot diversify the way it designs campaigns. - I also loved how cheap this platform is, I have compared it with another platform for creating advertising campaigns and I have noticed that this platform offers really affordable prices to each of its plans, in addition, all these plans offer advanced features without the need for pay that much. - All the templates that you can use within this platform are fully customizable, you can modify a template to your liking, modify its colors and modify the text fields of each of the templates. Although this platform offers a granita of templates, you will have plenty of templates to choose from for your campaigns. - It has an excellent application for mobile devices, this application allows you to design campaigns within the mobile phone, and also allows you to monitor in real time as it happens from the version for computers. This application is very advanced, and will help you monitor the advertising campaigns and the traffic of each of them from your cell phone.
  • GetResponse has helped to connect me to new customers, stay in touch with them, and communicate with potential customers in an easy, automated way. GetResponse has helped me to build relationships.
  • It's easy to set up. I loved the 30 day free trial because it didn't ask me for a credit card info. After I tried it, I ended up getting the membership.
  • The landing page customization tool is superb! I'd say it's best in class compared to other competitors.
  • I like the ease of use.. also everything you need to grow is built in from landing pages to automation and responders. GREAT WAY to level up you marketing game. The primary home page is great too.. already has the widgets for analytics and things you look for right in front of you.. layout is great.

Pros & Cons from Real Users

Pros

  • 1. You get all the tools for your marketing needs in one place. 2. It helps our team to be more organized and user-oriented. 3. With the help of user.com, you can focus your time and resources on your customer instead of running around to find the data.
  • What I liked the most about User.com is it really saved a lot of our time because it has everything we needed. I love how we can manage a lot of aspects of our business in one tool, from marketing, organization, CRM, and a lot more!
  • User.com is a great CRM and task management tool. It made us feel we are optimizing our workflow. On a broader scale, it also works fantastic on marketing. No difficulty is there, new users can start using this tool in a short period. Helps to works in increased speed.
  • User.com caters to sales, marketing, management and customer support. It saves lots of time gives my teams a single piece of software where we are doing campaign management, organizing workflow, managing leads and helpdesk without implementing different tools.
  • The ability to streamline the marketing and CRM makes User.com a must-have business tool. The lead manager and marketing planner delivers exactly we want to boost sales. Marketing automation makes it handy.

Cons

  • 1. It is missing the feature of searching any word by keyword in the chat. 2. It does not support plugins integration like Grammarly which can be used for a grammatically error-free chat.
  • I haven't encountered anything I don't like at this point.
  • Task automation lacks many useful features. No other cons.
  • For a mid-size enterprise, it's not that powerful and has less ability in campaign management.
  • Never encountered any major negatives. It's a great tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GetResponse
Founded: 1997
Poland
www.getresponse.com

Company Information

User.com
Founded: 2015
Poland
user.com

Alternatives

Alternatives

Mailchimp

Mailchimp

Intuit Mailchimp
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Categories

AB Testing Supported
Call Center Supported
Call Tracking Supported
Chatbot Supported
CRM Supported
Email Marketing Supported
Email Tracking Supported
Lead Generation Supported
Lead Management Supported
Lead Nurturing Supported
Live Chat Supported
Mobile Marketing Supported
Push Notifications Supported
Real Estate CRM Supported
Remote Work Supported
SMS Marketing Supported
WhatsApp Marketing Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Not Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Lead Nurturing Features

A/B Testing Supported
Campaign Management Supported
Drip Campaigns Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Supported
Performance Metrics Supported
Personalization Supported
Pipeline Management Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Supported
Campaign Segmentation Not Supported
Contextual Targeting Not Supported
Device Targeting Supported
Expiry Notifications Not Supported
Geo Targeting Not Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Supported
Web Notifications Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Landing Page Features

A/B Testing Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Supported
Templates Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Webinar Features

Alerts/Notifications Not Supported
Customizable Branding Supported
Event Management Supported
Live Chat Supported
Multi-Presenter Supported
On-Demand Webinars Supported
Polls / Voting Supported
Q & A Supported
Reporting/Analytics Supported
Screen Sharing Supported
Social Media Promotion Supported

Website Builder Features

Auto Update Not Supported
Content Import / Export Supported
Drag & Drop Supported
Invoices Not Supported
Landing Pages / Web Forms Supported
Newsletter Management Not Supported
Online Booking Not Supported
Online Store Builder Not Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Not Supported
White Label Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Supported
Product Recommendations Supported
Push Notifications Supported
Retargeting Supported
Search Marketing Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Not Supported
Social Marketing Supported
Triggered Emails Supported
Website Visitor Tracking Supported

Campaign Management Features

Channel Management Not Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Visitor Identification Supported

Lead Nurturing Features

A/B Testing Supported
Campaign Management Supported
Drip Campaigns Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Supported
Performance Metrics Supported
Personalization Supported
Pipeline Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Not Supported
Expiry Notifications Not Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Not Supported
Visual Notifications Supported
Web Notifications Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Supported
Statistical Relevance Analysis Not Supported
Surveys Supported
Test Scheduling Not Supported
Visual Editor Supported

Appointment Scheduling Features

Appointment Reminders Not Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Not Supported
Employee Directory Supported
IVR / Voice Recognition Not Supported
Mobile Access Not Supported
Virtual Call Center Supported
Web Conferencing Not Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Not Supported
In-App Marketing Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Supported
Referral Tracking Supported
Segmentation Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Supported
Screen Sharing Not Supported
Softphone Supported
Task Management Not Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

WhatsApp Marketing Features

Alerts Supported
API Not Supported
Autoresponder Supported
Bulk Messaging Not Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Not Supported

Integrations

Axis LMS Supported
BigCommerce Supported
Crowdin Supported
Easyflow Supported
Facebook Supported
Gmail Supported
Google Analytics Supported
Magento Supported
Mailchimp Supported
PrestaShop Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Stripe Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
Zendesk Supported
Unifonic Supported

Integrations

Axis LMS Supported
BigCommerce Supported
Crowdin Supported
Easyflow Supported
Facebook Supported
Gmail Supported
Google Analytics Supported
Magento Supported
Mailchimp Supported
PrestaShop Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Stripe Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
Zendesk Supported
Unifonic Not Supported
Claim User.com and update features and information
Claim User.com and update features and information