GetFeedback

GetFeedback

SurveyMonkey
GetFeedback Pyoneer

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GetFeedback:

About

Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.
Pyoneer:

About

Pyoneer Product. Helping companies to hear their customers. Analyze customer feedback from all channels to reveal the most relevant topics with the power of AI. Analyze, measure, and improve your customer experience. Then repeat. Centralize 
customer feedback. No matter where your customers are reaching out to you, import the feedback data in real-time from mobile, web, and other platforms. Connect through numerous integrations or upload your data-files. Identify trends with automated 
AI handling. Once you’ve collected the feedback, define key business metrics and see how they trend over time. Maybe you want to see what users speak about a particular feature or what are the themes that get the most attention. Identify all the patterns that matter to your business. Understand the Why. Now that you’ve identified the trends, understand why those trends are happening. Pyoneer helps to quantify user insights so you can focus on what matters the most.
GetFeedback:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Pyoneer:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GetFeedback:

Audience

Global brands that use Salesforce and want to gather insights about their customers
Pyoneer:

Audience

Companies interested in an AI-powered SaaS platform that enables to identify products that are most needed for customers and gaining insights on what matters most to them
GetFeedback:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Pyoneer:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GetFeedback:

API

Offers API Not Supported
Pyoneer:

API

Offers API Not Supported
GetFeedback:

Screenshots and Videos

Pyoneer:

Screenshots and Videos

GetFeedback:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Pyoneer:

Pricing

$99 per user, per month
Free Version Supported
Free Trial Supported
GetFeedback:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Pyoneer:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GetFeedback:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Pyoneer:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
GetFeedback:

Company Information

SurveyMonkey
Founded: 1999
United States
www.getfeedback.com
Pyoneer:

Company Information

Pyoneer
Germany
pyoneer.io
GetFeedback:

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Pyoneer:
Prodsight

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Delighted

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GetFeedback:

Categories

Customer Feedback Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported
Pyoneer:

Categories

GetFeedback:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Pyoneer:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported
GetFeedback:

Integrations

5X Supported
Campaign Monitor Supported
Echoes Supported
Kapiche Supported
KonnectzIT Supported
QEval Supported
Salesforce Supported
Salesforce Agentforce Education Supported
Pyoneer:

Integrations

5X Not Supported
Campaign Monitor Not Supported
Echoes Not Supported
Kapiche Not Supported
KonnectzIT Not Supported
QEval Not Supported
Salesforce Not Supported
Salesforce Agentforce Education Not Supported
GetFeedback:
Claim GetFeedback and update features and information
Claim GetFeedback and update features and information
Pyoneer:
Claim Pyoneer and update features and information
Claim Pyoneer and update features and information