ServiceBench

ServiceBench

Asurion Services
+
+

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About

Genic Teams FSM is highly innovative and tech-driven software that bridges the gap between your employees and connects everyone in a single place. It is certainly the best solution for delivering world-class services to the customers while minimizing costs and maximizing efficiency. With this cloud-based software, companies can provide more reliable services in the field as it has the ability to adapt to changes that occur throughout the day. Whether you are working from office premises or not, FSM enables you to manage your business activities from anywhere. From scheduling jobs and optimizing plans to reporting and document management, you can automate all your business operations with this software.

About

Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Landscaping, Janitorial, Pool & Spa, General Contracting, Cleaning, Healthcare, Engineering, Marine, IT Hardware, HVAC, and field service professionals

Audience

Businesses searching for a solution to improve their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$55
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Genic Teams
Founded: 2020
Singapore
www.genicteams.com

Company Information

Asurion Services
www.asurion.com/servicebench/

Alternatives

Alternatives

ServiceBench

ServiceBench

Asurion Services
Unicom

Unicom

Unicom Ventures
Repair-CRM

Repair-CRM

E-Software
LeadPlotter

LeadPlotter

Lead Plotter
NewWaySERVICE

NewWaySERVICE

OroLogic Inc.

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

Rossware
ServiceWorks

Integrations

Rossware
ServiceWorks
Claim Genic Teams and update features and information
Claim Genic Teams and update features and information
Claim ServiceBench and update features and information
Claim ServiceBench and update features and information