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About

Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.

About

A powerful platform that brings together the people, messages, and apps you need to respond quickly and communicate effectively as a team. A conversation can take many forms depending on the user's device of choice, where they are, and how quickly they need a response. Telephones and emails are still the leading business conversation tools. Live web chat requires a reply in real-time so you need to staff appropriately. While many consumers prefer to use smart devices and social media-based conversation Apps like WhatsApp Business, Facebook Messenger, etc. Splicecom Media Apps offer multi-media communication solutions delivered to Shared Inboxes ensuring your teams are in control; perfect for businesses of any size and industry. The Splicecom family of Unified Communications devices comprises affordable entry-level phones, context-sensitive IP system phones, keyless touchscreen desktop phones, and IP softphone apps for Windows and Apple Mac computers, smartphones, and tablets.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMB and Enterprise Business

Audience

Businesses searching for a solution to monitor and manage all their multi-media communications

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95/month/user
Starting price$19.95/month/user
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Fusion Connect
Founded: 1996
United States
www.fusionconnect.com

Company Information

Splicecom
United Kingdom
splicecom.com

Alternatives

Alternatives

Categories

Business VoIP Supported
Managed Hosting Supported
SIP Trunk Supported
Telephony Supported
UCaaS Supported

Categories

Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Not Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Not Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Not Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Not Supported
Voice Mail Supported

Integrations

Microsoft Outlook Supported
Salesforce Supported
Facebook Messenger Not Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
NetSuite CRM Supported
Shopify Not Supported
Skype Not Supported
Sugar Sell Supported
WhatsApp Not Supported
Zendesk Supported

Integrations

Microsoft Outlook Supported
Salesforce Supported
Facebook Messenger Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
NetSuite CRM Not Supported
Shopify Supported
Skype Supported
Sugar Sell Not Supported
WhatsApp Supported
Zendesk Not Supported
Claim Fusion Connect and update features and information
Claim Fusion Connect and update features and information
Claim Splicecom and update features and information
Claim Splicecom and update features and information