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About

Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.

About

Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

We empower customer support and product teams to create better customer experiences.

Audience

Support, customer success, account management, loan officers, onboarding specialists

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Supported
Free Trial Supported

Pricing

$18 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fullview
Founded: 2019
Denmark
www.fullview.io

Company Information

Upscope
Founded: 2016
United Kingdom
upscope.io

Alternatives

Alternatives

Categories

Co-Browsing Supported
Remote Support Supported

Categories

Co-Browsing Supported
Remote Support Supported
Screen Sharing Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Supported
Real-time Chat Not Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Not Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Not Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported

Integrations

Intercom Supported
Zendesk Supported
Freshchat Not Supported
Jira Supported
LiveChat Not Supported
OneShot Supported
Salesforce Not Supported
WhosOn Not Supported

Integrations

Intercom Supported
Zendesk Supported
Freshchat Supported
Jira Not Supported
LiveChat Supported
OneShot Not Supported
Salesforce Supported
WhosOn Supported
Claim Fullview and update features and information
Claim Fullview and update features and information
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Claim Upscope and update features and information