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About

Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.

About

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

We empower customer support and product teams to create better customer experiences.

Audience

E-commerce businesses seeking a solution to improve their customers' experience and optimize conversion rates

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Supported
Free Trial Supported

Pricing

Upon request
We provide custom pricing options to better reflect our customers' needs and expectations.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fullview
Founded: 2019
Denmark
www.fullview.io

Company Information

SessionStack
Founded: 2016
Bulgaria
www.sessionstack.com

Alternatives

Alternatives

Heap

Heap

Contentsquare

Categories

Co-Browsing Supported
Remote Support Supported

Categories

AI eCommerce Supported
Co-Browsing Supported
Digital Analytics Supported
Product Analytics Supported
Session Replay Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Supported
Real-time Chat Not Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Integrations

Intercom Supported
Zendesk Supported
Bugsnag Not Supported
Drift Not Supported
Freshdesk Not Supported
Google Analytics Not Supported
Heap Not Supported
Jira Supported
Mixpanel Not Supported
OneShot Supported
Raygun Not Supported
Rollbar Not Supported
Segment Not Supported
Sentry Not Supported

Integrations

Intercom Supported
Zendesk Supported
Bugsnag Supported
Drift Supported
Freshdesk Supported
Google Analytics Supported
Heap Supported
Jira Not Supported
Mixpanel Supported
OneShot Not Supported
Raygun Supported
Rollbar Supported
Segment Supported
Sentry Supported
Claim Fullview and update features and information
Claim Fullview and update features and information
Claim SessionStack and update features and information
Claim SessionStack and update features and information