ReFrame EngageWSD Digital
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Related Products
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About
Friendware is a native macOS AI productivity tool that acts as a proactive, context-aware assistant that stays with you while you work, reads what’s on your screen, predicts user intent, and executes in real time with a universal tab-to-complete everywhere feature that works across your favorite email, messaging, and social media apps without constant context switching or copying and pasting. Friendware understands the visible text on your screen so you never have to explain yourself to AI again, generating instant replies, context-aware suggestions, drafts, and completions directly inline when you press Tab. It integrates seamlessly with tools like Gmail, Slack, iMessage, Discord, WhatsApp, and other apps by using screen content as input, delivering relevant replies and smart suggestions in seconds instead of waiting for a separate AI interface, reducing response time dramatically. Built unashamedly for Mac with native code, Friendware runs blazing fast.
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About
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mac users who spend a lot of time writing emails, messaging, and posting online and want an AI assistant that understands context and speeds up replies and text creation without leaving their workflow
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Audience
Businesses interested in a solution to connect with their clients and improve customer experience
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
|
Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationFriendware
www.friendware.ai/
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Company InformationWSD Digital
United States
reframesolutions.com/engage/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Cloud Communication Platform Features
Audio / Video Conferencing
Not Supported
Call Center
Not Supported
Call Recording
Not Supported
Call Routing
Not Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Not Supported
IVR / Voice Recognition
Not Supported
Customer Communications Management Features
Batch Communications
Not Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Customer Engagement Features
Analytics
Not Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Supported
Customer Engagement
Not Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Not Supported
Call Routing
Not Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Not Supported
Multi-User Collaboration
Not Supported
Voice Mail
Not Supported
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Integrations
WhatsApp
Supported
Apple Mail
Supported
Blocktrade
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Discord
Supported
Gmail
Supported
Google Cloud Platform
Not Supported
Grok
Supported
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Integrations
WhatsApp
Supported
Apple Mail
Not Supported
Blocktrade
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Discord
Not Supported
Gmail
Not Supported
Google Cloud Platform
Supported
Grok
Not Supported
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