TCMSTotal Call Center Management Solutions
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Related Products
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About
Create smart voice applications that meet your business needs without the clutter of unneeded features or historically burdensome customizations. Find the integrations and VoIP providers that suit you, then use them in your Voice Applications with a single easy-to-use API. Lifelike conversational AI with a state-of-the-art virtual agent, CX edition (advance) Fonoster comes with support to deploy VoIP networks with ease. For example, with Fonoster you can create a SIP trunk to connect to the PSTN and assign Numbers for inbound or outbound calling. You can also create your Office/Home network by combining Domains and Agents. Thanks to SIP, you can connect to your VoIP Net using a Softphone or IP Phone. Keep your business safe with project-level authentication based in OAuth2 and JWT tokens. Deploy existing microservices using Express.js, Sinatra, ASP.NET Core or simplify with functions.
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About
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies wanting to engage with customer with voice or messaging with a single easy-to-use platform
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Audience
Companies of all sizes that need call center and telephony services
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$195.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFonoster
United States
fonoster.com
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Company InformationTotal Call Center Management Solutions
United States
www.tctecno.com
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
Inbound Reporting
Not Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Not Supported
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Predictive Dialer Features
Call Monitoring
Not Supported
Call Recording
Not Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Not Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Not Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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