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About

Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.

About

SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and professionals seeking a solution to build NLP applications

Audience

Call centers and businesses looking for a software solution for their business needs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FirstLanguage
India
www.firstlanguage.in/

Company Information

SmartAction
Founded: 2002
United States
www.smartaction.com

Alternatives

Alternatives

wolkvox

wolkvox

Microsyslabs
Swivl

Swivl

Education Bot, Inc

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported
Machine Learning Supported
Speech Recognition Supported

Categories

AI Call Center Supported
Call Center Supported
Chatbot Supported
Conversational AI Supported
IVR Supported
Speech Recognition Supported
Telephony Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Not Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Speech Recognition Features

Audio Capture Not Supported
Automatic Form Fill Not Supported
Automatic Transcription Not Supported
Call Analysis Not Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Not Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Not Supported
Named Entity Recognition Not Supported
Natural Language Generation (NLG) Not Supported
Open Source Integrations Not Supported
Parsing Not Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Not Supported
Tokenization Not Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Supported
Continuous Speech Supported
Customizable Macros Supported
Multi-Languages Supported
Specialty Vocabularies Supported
Speech-to-Text Analysis Supported
Variable Frequency Supported
Voice Recognition Supported

Call Center Features

Blended Call Center Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Not Supported

Integrations

ChatBot Supported
Facebook Supported
Google Supported
LiveChat Supported

Integrations

ChatBot Not Supported
Facebook Not Supported
Google Not Supported
LiveChat Not Supported
Claim FirstLanguage and update features and information
Claim FirstLanguage and update features and information
Claim SmartAction and update features and information
Claim SmartAction and update features and information