FieldLine vs. Housecall Pro Comparison


FieldLine	Housecall Pro	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products CallTrackingMetrics CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 937 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,370 Ratings Visit Website Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 238 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,215 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,450 Ratings Visit Website Caller ID Reputation Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. 45 Ratings Visit Website Adversus Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users. 170 Ratings Visit Website Dialpad Support Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed. Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. 1,600 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 625 Ratings Visit Website Numa Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today. 14 Ratings Visit Website
About FieldLine is call tracking and lead management software built for home-services businesses — HVAC, plumbing, roofing, electrical, pest control, and landscaping companies with 1–50 technicians. Assign a dedicated tracking phone number to each marketing channel — Google Ads, Yelp, yard signs, truck wraps, referrals — and see exactly which ad spend makes the phone ring. Marketing attribution is built into the number itself: no pixels, no UTM setup. Every inbound call is recorded, auto-transcribed, and summarized by AI. Each call automatically becomes a lead card with the caller's name, requested service, urgency, and a suggested next step — no manual data entry and no CRM to learn. A crew activity view shows who answered, dispatched, and followed up. Call recording, transcription, AI summaries, and AI lead extraction are included on every plan. Calls forward to the phones your crew already carries — no app, no softphone, no training. Two-minute setup, free 7-day trial.	About Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Call tracking, HVAC/Plumbing/Contractors etc. software, lead capture, home services software, call attribution, call recording	Audience Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $35/month Pro Plan - $116/mo Scale Plan - $287/mo Free Version Free Trial	Pricing $59.00/month Basic: $59/mo Essentials: $149/mo MAX Contact for price Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.8 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros We had no idea how much of an advantage HCP would be in managing our business for records, history, billing and management. Housecall Pro has helped me grow my business and present professionally in my services. Being a one man operation I look at ways to be as professional as possible, having Housecall Pro is essential in this. My clients love the automated text of their appointments along with when I am en route to their homes. Communication is key in the service industry, HCP saves me tons of phone calls and time spend coordinating my schedule. Professional Appearance, Text Messaging Notifications, Easy to use, so many features that it's sometimes hard to know ALL that it can do for you. I enjoy how easy it is to navigate the schedule, add so many features through their apps, all my techs can see important messages between customer, quick books tabs, reviews, etc. We're HVAC and pros for us are: 1. affordability 2. ease of use 3. integration with other apps 4. marketing features 5. CUSTOMERS LIKE THE SOFTWARE! Cons As we add more employees the scheduling window can be difficult to manage. I would say as a smaller company I don’t have any issues with the software. It does exactly what I need it to do for me. I could see how larger companies may not get all the features they’re looking for, but for me it works well. Lack of Parts Inventory is the biggest complaint. I don’t like that call backs aren’t flagged, I want my csr to be able to reschedule calls without having to go through each call, I don’t like how long the transactions take to hit the bank and I have to add another charge to make it an instant payout, the price to add on additional service techs, the inability to create easier proposals, and SO MUCH MORE. Bookkeeping integration with QuickBooks is tricky. The wait time for the "blue-bubble" user chat is too slow. I've noticed this problem over the last six months, and needs improving.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information FieldLine Founded: 2026 Romania fieldline.work	Company Information Housecall Pro Founded: 2013 United States www.housecallpro.com
Alternatives OnCrew	Alternatives WEX Field Service Management
Callbook	Pocomos Pocomos Software
Analytic Call Tracking	Resco Field Service+ Resco
CallRoot	Kickserv
ServiceHelpHQ View All	Jobber Jobber Software View All
Categories Call Tracking	Categories Appliance Repair Appointment Scheduling Billing and Invoicing Business Management Cleaning Services Construction Accounting Electrical Contractor Electrical Estimating Employee Scheduling Field Service Management Home Services HVAC Landscape Management Pest Control Plumbing Quoting Scheduling Service Dispatch Tradesman Job Management Work Order Workforce Management
Show More Features Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking	Show More Features Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Employee Scheduling Features Appointment Management Automated Scheduling Calendar Management Employee Database Group Scheduling Messaging Mobile Access Payroll Management Reporting/Analytics Resource Management Schedule Distribution Scheduling Shift Scheduling Shift Swapping Time Clock Time Tracking Vacation / Leave Tracking Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Quoting Features Automated Quoting Catalog Management Client Portal Contact Management Customer Accounts Customizable Branding Discount Management Forms Creation Pricing Management Product Configurator Proposal Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management Workforce Management Features Budgeting & Forecasting Contractor Management Employee Lifecycle Management Labor Projection Performance Appraisal Recruiting Management Scheduling Skills Tracking Time & Attendance Variable Workforce
Integrations Stripe Twilio AnswerForce Broadly Claude Enzy Facebook Goodcall HomeBinder Mixpanel OutreachGenius Ply QuickBooks Online ShareDocView Stackreaction SurgePoint Tradedocs Zapier dolfyn pulseM Show More Integrations View All 4 Integrations	Integrations Stripe Twilio AnswerForce Broadly Claude Enzy Facebook Goodcall HomeBinder Mixpanel OutreachGenius Ply QuickBooks Online ShareDocView Stackreaction SurgePoint Tradedocs Zapier dolfyn pulseM Show More Integrations View All 37 Integrations
Claim FieldLine and update features and information Claim FieldLine and update features and information	Claim Housecall Pro and update features and information Claim Housecall Pro and update features and information