Extra Thursday vs. Mindcat Desk Comparison


Extra Thursday	Mindcat Desk Mindcat Technology Consultants FZE
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Extra Thursday	Mindcat Desk
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Extra Thursday: About Extra Thursday is an AI-powered inbox assistant that connects to your Gmail and Google Calendar (via OAuth) to transform email management into a fast, context-aware, streamlined workflow. It treats your inbox like a database: it can scan thousands of emails in seconds, extract key insights or open loops, surface important threads, and highlight action items, so you don’t have to manually sort, search, or triage messages. Extra Thursday also drafts professional replies (from polite follow-ups to technical responses), auto-generates follow-up emails, and lets you review/edit before sending, dramatically reducing the time you spend writing and replying. With deep-context AI reading and understanding entire conversations, the platform helps manage email overload and makes your inbox actionable, rather than overwhelming. Privacy-wise, emails and calendar data are only fetched on demand per session; Extra Thursday does not store your full inbox or use your content to train its models.	Mindcat Desk: About Mindcat Desk is a ticketing system for IT service desks, MSPs and service teams in the UAE and Saudi Arabia. Email, phone and portal requests become tickets with a number, an owner and an SLA clock counted on your own working week: Sunday to Thursday in Riyadh, Monday to Friday in Dubai, or 24/7 for urgent work. Agents work from one list for every request, and the SLA clock shows which tickets are about to breach. Customers follow their tickets on the phone through a portal and a help centre in Arabic and English, right to left. Monthly reports are ready for the service review. Every client gets a separate copy hosted in the UAE or the Kingdom, or on your own servers, set up and run by Mindcat. Priced per agent per month in AED or SAR.
Extra Thursday: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Mindcat Desk: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Extra Thursday: Audience Busy professionals, entrepreneurs, and small-team members wanting a tool to triage, summarize, and respond to emails so they can reclaim time and focus on actual work rather than email overload	Mindcat Desk: Audience Service and support teams in the Gulf
Extra Thursday: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Mindcat Desk: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
Extra Thursday: API Offers API Not Supported	Mindcat Desk: API Offers API Not Supported
Extra Thursday: Screenshots and Videos View more images or videos	Mindcat Desk: Screenshots and Videos View more images or videos
Extra Thursday: Pricing No information available. Free Version Not Supported Free Trial Not Supported	Mindcat Desk: Pricing AED 99 per agent/month You pay per agent per month. An agent is anyone who answers or works on tickets in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. Customers, staff who raise requests and one owner or admin login that only reads reports are free. Band: AED \| SAR \| USD per month 1 to 5: 99 \| 99 \| 26.96 6 to 20: 69 \| 69 \| 18.79 21 to 50: 49 \| 49 \| 13.34 51 and up: 39 \| 39 \| 10.62 Worked example. An IT service desk with 20 agents pays 5 × 99 + 15 × 69 = AED 1,530 a month (SAR 1,530, about USD 416.61). With 5 agents it is AED 495. With 50 it is AED 3,000. With 100 it is AED 4,950. How you run it changes the multiplier. Shared: your own separate copy on our servers, in the UAE or Saudi Arabia: The agent price above \| 5 agents (AED/SAR 495) Your own servers, hosted by us in the UAE or Saudi Arabia: Agent price × 2 \| AED/SAR 6,249 (USD 1,701.57) In your own cloud or data centre, run by us: Agent price × 2, and you pay your cloud bill directly \| AED/SAR 5,149 (USD 1,402.04) Two ways to start. Up to 20 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 agents, and at any size on your own servers or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 20 agents \| AED/SAR 2,500 (USD 680.74), fixed \| Your own copy on our servers in the UAE or the Kingdom, our service desk template (groups, priorities, one SLA on your working week with public holidays, saved replies in Arabic and English), one support mailbox connected, the customer portal with your logo, your agents added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 21 agents, and every size on your own servers or your own cloud \| Up to 5 agents: AED/SAR 4,900 (USD 1,334.24). 6 to 20: AED/SAR 9,900 (USD 2,695.71). 21 to 50: AED/SAR 19,900 (USD 5,418.65). Above 50: from AED/SAR 39,900, scoped in writing. \| One morning with your service desk lead, then setup to a written plan. It covers your mailboxes, teams, SLAs and working calendars (your working week, public holidays and Ramadan hours), saved replies in Arabic and English, the help centre with your first articles, the customer portal in your colours, sign-in with Microsoft 365 or Google, and training. Moving tickets over from another help desk is quoted with the setup. Billed at cost, outside the agent price. AI drafts and summaries (on your own AI account), SMS and your phone system. There are no per-ticket fees. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT. Free Version Not Supported Free Trial Not Supported
Extra Thursday: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Mindcat Desk: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Extra Thursday: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Mindcat Desk: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Extra Thursday: Company Information Extra Thursday Founded: 2025 United States www.extrathursday.app/	Mindcat Desk: Company Information Mindcat Technology Consultants FZE Founded: 2022 F-15, Warba Center, Deira, Dubai, United Arab Emirates mindcat.ai/apps/desk
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Extra Thursday: Scape View All	Mindcat Desk: Mindcat Maintain Mindcat Technology Consultants FZE View All
Extra Thursday: Categories AI Productivity Supported Email Management Supported	Mindcat Desk: Categories Help Desk Supported
	Mindcat Desk: Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Not Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Not Supported Real-time Chat Not Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Extra Thursday: Integrations Gmail Supported Google Calendar Supported Google Workspace Not Supported Microsoft 365 Not Supported Mindcat Inbox Not Supported OAuth Supported View All 3 Integrations	Mindcat Desk: Integrations Gmail Not Supported Google Calendar Not Supported Google Workspace Supported Microsoft 365 Supported Mindcat Inbox Supported OAuth Not Supported View All 3 Integrations
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