Extellio

Extellio

Extellio International AB
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About

Extellio is built to understand all aspects of user journeys. It shows the behaviour, experience, conversion, expectations, and pain points for users for each of your target groups. This is achieved by combining web analytics, surveys, heatmaps and session recordings in one analysis platform that gives you meaningful insights you can act on with confidence to improve conversion and user experience.

About

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Website managers, product managers, UX professionals

Audience

Companies searching for a solution to find usability issues and bottlenecks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Based on the volume of actions, heatmap samples, and/or sessions.
Free Version Not Supported
Free Trial Supported

Pricing

$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days

Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support

Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules

Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I think that Extellio has an updated more fresh look than Matomo. Easier to navigate. Quick and smooth.
  • I recently started using Extellio's cookieless tracking solution, and I couldn't be more impressed! In an era where privacy concerns are at the forefront of digital marketing, Extellio provides an innovative approach that respects user privacy while delivering valuable insights. The implementation was seamless, and I quickly noticed the accuracy of the data collected. With traditional cookie-based tracking becoming less reliable, Extellio’s technology allowed me to maintain a clear understanding of user behavior without compromising their privacy. This has not only enhanced my marketing strategies but also built trust with my audience. The analytics dashboard is user-friendly and packed with actionable insights. I appreciate the real-time reporting features, which enable me to make quick adjustments to my campaigns. Plus, the support team has been fantastic—always ready to assist and provide guidance whenever needed. Overall, I highly recommend Extellio for anyone looking to future-proof their tracking methods while staying compliant with evolving privacy regulations. It’s a smart investment for businesses that value both effective marketing and ethical practices!
  • Extremely comprehensive analytics. Covers areas others do not, especially at the free level. Offers options that enhance any eCommerce site and allows you to make the site more responsive.
  • Easy to start working with, easy to learn. I also like the self-help guides. You can really tell that they are written by someone that understand the user. I'm not a technical person, so I need every step in a guide to follow. Also, the design is nice!

Cons

  • Dont really know yet, I haven't used it for that long time.
  • There nothing else I can say, its a very good solution
  • Would be great if there were some videos to show how the various segments can be set up.
  • There are many different filter to use and that can be overwhelming. I would like to have the most common filters in some kind of "top list" for us who don't have complicated websites, we just want to follow the basic. I would like to have recommendations based on our website "recommended filter for you", and why.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Extellio International AB
Founded: 2022
Sweden
www.extellio.com/lp/sf/full-suite

Company Information

UserX
Founded: 2018
United Arab Emirates
userx.pro/

Alternatives

Alternatives

Categories

Digital Analytics Supported
Heatmap Supported
Session Replay Supported
Survey Supported
User Research Supported
Web Analytics Supported

Categories

Heatmap Supported
Session Replay Supported
Usability Testing Supported
User Research Supported
UX Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Supported

Session Replay Features

Eye Tracking Not Supported
Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Not Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

AppsFlyer Not Supported
CookieYes Supported
Cookiebot Supported
Crashlytics Not Supported
Firebase Not Supported
Google Analytics Not Supported
Google Cloud BigQuery Supported
Google Data Studio Supported
Google PageSpeed Insights Supported
Google Search Console Supported
Google Tag Manager Supported
Looker Supported
Microsoft Power BI Supported

Integrations

AppsFlyer Supported
CookieYes Not Supported
Cookiebot Not Supported
Crashlytics Supported
Firebase Supported
Google Analytics Supported
Google Cloud BigQuery Not Supported
Google Data Studio Not Supported
Google PageSpeed Insights Not Supported
Google Search Console Not Supported
Google Tag Manager Not Supported
Looker Not Supported
Microsoft Power BI Not Supported
Claim Extellio and update features and information
Claim Extellio and update features and information
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Claim UserX and update features and information