Extellio

Extellio

Extellio International AB
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About

Extellio is built to understand all aspects of user journeys. It shows the behaviour, experience, conversion, expectations, and pain points for users for each of your target groups. This is achieved by combining web analytics, surveys, heatmaps and session recordings in one analysis platform that gives you meaningful insights you can act on with confidence to improve conversion and user experience.

About

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how exactly people are using your site again. See exactly what users are looking for and how they use your site. Understand their mindset and increase your conversion rate. Discover where visitors are getting confused on your site and what's getting their attention. With Inspectlet's mature filtering capabilities, you'll be able to find exactly the visitors you're interested in watching. For example, selecting a few checkboxes will let you find videos of new visitors from AdWords that bought something on your site. Our funnel analysis tool can show you recordings of people that added something to their cart, but never proceeded to checkout. Slice and dice your data however you want.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Website managers, product managers, UX professionals

Audience

Session Recording solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Based on the volume of actions, heatmap samples, and/or sessions.
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I think that Extellio has an updated more fresh look than Matomo. Easier to navigate. Quick and smooth.
  • I recently started using Extellio's cookieless tracking solution, and I couldn't be more impressed! In an era where privacy concerns are at the forefront of digital marketing, Extellio provides an innovative approach that respects user privacy while delivering valuable insights. The implementation was seamless, and I quickly noticed the accuracy of the data collected. With traditional cookie-based tracking becoming less reliable, Extellio’s technology allowed me to maintain a clear understanding of user behavior without compromising their privacy. This has not only enhanced my marketing strategies but also built trust with my audience. The analytics dashboard is user-friendly and packed with actionable insights. I appreciate the real-time reporting features, which enable me to make quick adjustments to my campaigns. Plus, the support team has been fantastic—always ready to assist and provide guidance whenever needed. Overall, I highly recommend Extellio for anyone looking to future-proof their tracking methods while staying compliant with evolving privacy regulations. It’s a smart investment for businesses that value both effective marketing and ethical practices!
  • Extremely comprehensive analytics. Covers areas others do not, especially at the free level. Offers options that enhance any eCommerce site and allows you to make the site more responsive.
  • Easy to start working with, easy to learn. I also like the self-help guides. You can really tell that they are written by someone that understand the user. I'm not a technical person, so I need every step in a guide to follow. Also, the design is nice!

Cons

  • Dont really know yet, I haven't used it for that long time.
  • There nothing else I can say, its a very good solution
  • Would be great if there were some videos to show how the various segments can be set up.
  • There are many different filter to use and that can be overwhelming. I would like to have the most common filters in some kind of "top list" for us who don't have complicated websites, we just want to follow the basic. I would like to have recommendations based on our website "recommended filter for you", and why.

Pros & Cons from Real Users

Pros

  • Inspectlet is the best software to get insights about the visitors on our webpage. It comes with a greatly designed interface that has its tools visually available to be used and it does a great job at recording sessions. Inspectlet has allowed me to take a deeper look at how our visitors interact with our page and have detailed insights on what’s happening, what are they more interested in, what aspects of our page they are not interested, what is confusing and what is helpful; it is a very broad software that has the right tools to study all these factors very deeply to gain enough knowledge to improve our customer experience on our website. I can see things like what they interact with through clicks, movement of the mouse on the screen, and more, which is a great helpful resource as I can sort out all these individual users and study them separately and together to gain more insight. Inspectlet has a powerful heatmap that covers everything on our page and studies where our visitors are looking, and what gains more interest to them upon entering our page, this is a great tool to understand the changes that we can do to our page in order to have more people successfully buy one of our products or sign to our newsletter, we can know if our products gain enough interest to them and create a well organized and thoughtful campaign in order to improve, thanks to this software’s analytics. Another aspect that I also like about Inspectlet is the fact that I have the power to test different versions of mockups for our page to see if they will do well or bad based on the past insights that I get from the screen recordings and the heatmaps, I can easily study everything and create reports that will help me understand if the changes being made will actually work the way I want them to or not and if not, what we can do to actually make something that will improve our customer experience.
  • Inspectlet offer very dynamic and interactive heat map solutions for websites which are very easy to understand and analyse, it offers split testing. The best part of Inspectlet is the ability to to segment the data and analyses based on different user group like return customers, new visitors, abandoned cart customers. Inspectlet is basically divided in three categories as session recordings, dynamic heatmaps, form analytics.

Cons

  • The lack of a permanent cloud saving option for screen recordings is very prominent on Inspectlet, the sessions can only be saved for a period of time and they will be deleted, which is honestly not a bad thing, but it’s also not a good thing if I want to gain access to past recordings in order to understand past behaviors, but I can’t because they are not saved automatically and permanently. I have also experienced many bugs while using this software, for example, I tend to experience bugs while watching recorded sessions, some of the sessions aren’t recorded very well so it creates missing information that is prevalent for us, or sometimes while sorting out the recorded sessions, it won’t actually show the filtered list and I have to try again. Another thing that has happened a few times while using this software is that the main page will take longer time than usual to load, and it is a bit annoying as I want a fast reliable software. Inspectlet is a great software that has the right tools to gain access to many important insights in our business, but it’s nowhere near perfect and it is still improving its tools.
  • Inspectlet is very interactive heat map and form analytics solution which is not easy to find with other platforms it helps a lot to redesign the forms so that you can increase the conversion.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Extellio International AB
Founded: 2022
Sweden
www.extellio.com/lp/sf/full-suite

Company Information

Inspectlet
United States
www.inspectlet.com

Alternatives

Alternatives

Categories

Categories

Heatmap Features

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay Features

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Heatmap Features

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Integrations

Convert Experiences
CookieYes
Cookiebot
Desktop.com
Freshpaint
Google Cloud BigQuery
Google Data Studio
Google PageSpeed Insights
Google Search Console
Google Tag Manager
Looker
Microsoft Power BI
Parsey
Rippling
Stackreaction
VEVS Car Rental Software

Integrations

Convert Experiences
CookieYes
Cookiebot
Desktop.com
Freshpaint
Google Cloud BigQuery
Google Data Studio
Google PageSpeed Insights
Google Search Console
Google Tag Manager
Looker
Microsoft Power BI
Parsey
Rippling
Stackreaction
VEVS Car Rental Software
Claim Extellio and update features and information
Claim Extellio and update features and information
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Claim Inspectlet and update features and information