Related Products
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About
THE WHAT:
Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster.
THE WHY:
- Product roadmapping is slow, incomplete, and subjective.
- Sales & CS conversations tend to be a black box for your Product team.
- Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team.
THE HOW:
Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders.
Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency.
Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts.
Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.
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About
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback.
Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools.
Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data.
40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly.
Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
All B2B SaaS companies with more than 10 employees
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Audience
Customer-centric businesses that value customer feedback and use it to drive growth.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)
$0.10 / credit For every additional credit Up to 5 users Up to 100 employees 14-day free trial
Free Version
Not Supported
Free Trial
Supported
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Pricing
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89; Growth: $56 (billed annually); Pro: $349 (billed annually); Enterprise: $569 (builled annually).
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEvermuse
Founded: 2024
United States
evermuse.com
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Company InformationSurvicate
Founded: 2013
Poland
survicate.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
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Integrations
Gong
Supported
Google Meet
Supported
Microsoft Teams
Supported
Slack
Supported
Amplitude
Not Supported
Asana
Supported
Braze
Not Supported
Campaign Monitor
Not Supported
GetResponse
Not Supported
Google Cloud BigQuery
Not Supported
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Integrations
Gong
Supported
Google Meet
Supported
Microsoft Teams
Supported
Slack
Supported
Amplitude
Supported
Asana
Not Supported
Braze
Supported
Campaign Monitor
Supported
GetResponse
Supported
Google Cloud BigQuery
Supported
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