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About

THE WHAT: Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster. THE WHY: - Product roadmapping is slow, incomplete, and subjective. - Sales & CS conversations tend to be a black box for your Product team. - Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team. THE HOW: Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders. Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency. Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts. Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.

About

Rippit is a conversation data platform that turns customer interactions from helpdesks, sales calls, meetings and other connected sources into structured, searchable data. Customer experience, support, product, sales and operations teams can use natural-language analyses and reusable AI agents to identify contact drivers, product feedback, churn signals, quality issues, compliance concerns and chatbot or AI-agent problems. The platform enriches conversation records with fields such as intent, sentiment, resolution and root cause, then helps teams examine trends and trace findings to source conversations. Teams can schedule Agent Apps to repeat analyses and deliver insights, and connect external assistants through Rippit’s hosted Model Context Protocol server. It helps organizations analyze customer conversations and turn findings into team workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All B2B SaaS companies with more than 10 employees

Audience

Customer experience, support, customer success, product, sales, and operations teams analyzing customer and AI-agent conversations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)

$0.10 / credit
For every additional credit

Up to 5 users
Up to 100 employees
14-day free trial
Free Version Not Supported
Free Trial Supported

Pricing

$185/month
Free includes 100 Agent Runs/month, unlimited Q&A, and $100 in AI credits. Starter is $185/month for 300 Agent Runs; Growth is $495/month for 1,000 Agent Runs. Enterprise pricing is custom for 1,000+ runs/month and includes additional features. AI credits are billed at cost without markup.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Evermuse
Founded: 2024
United States
evermuse.com

Company Information

Rippit
United States
www.rippit.com

Alternatives

Alternatives

FocusMap

FocusMap

Timo Schmidt
CTM

CTM

CallTrackingMetrics

Categories

User Research Supported

Categories

Integrations

Gong Supported
Jira Supported
Linear Supported
Slack Supported
Asana Supported
Chorus by ZoomInfo Supported
Confluence Not Supported
Decagon Not Supported
Google Drive Not Supported
Google Meet Supported
Granola Not Supported
Guru Not Supported
Hex Not Supported
HubSpot CRM Not Supported
Microsoft Teams Supported
Notion Not Supported
Replit Not Supported
Salesforce Not Supported
Snowflake Not Supported
Zoom Supported

Integrations

Gong Supported
Jira Supported
Linear Supported
Slack Supported
Asana Not Supported
Chorus by ZoomInfo Not Supported
Confluence Supported
Decagon Supported
Google Drive Supported
Google Meet Not Supported
Granola Supported
Guru Supported
Hex Supported
HubSpot CRM Supported
Microsoft Teams Not Supported
Notion Supported
Replit Supported
Salesforce Supported
Snowflake Supported
Zoom Not Supported
Claim Evermuse and update features and information
Claim Evermuse and update features and information
Claim Rippit and update features and information
Claim Rippit and update features and information