NextGenSwitch

NextGenSwitch

Infosoftbd Solutions
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About

Get detailed data and real-time reporting. View the number of calls received versus calls answered, as well as average call lengths and total call times. It’s a great tool for assessing productivity and encouraging a healthy work ethic. Hassle-free, reliable and simple to operate. Detailed reports, real-time monitoring, call tracking, and trend data are just a few of the tricks up the sleeve of our TMS. We grow with your business, the system is designed for 3 to 1000+ extensions. Integrate with your own CRM system to create your own digital receptionist and enjoy many more functions that will save your time and resources. 1 extension on 3 different devices. As long as you have internet access, you’ll always be able to stay in touch – allowing you to do better business, anywhere, anytime. We're proud to provide a world-class business phone system that just works. Euphoria is a cloud-based PBX (Private Branch Exchange) telecommunication system.

About

NextGenSwitch is a programmable API-driven communication platform designed to revolutionize voice and message communication solutions for businesses of all sizes. This versatile platform integrates a comprehensive suite of communication tools, including PBX, Call Center, and Call Campaign solutions, into a unified and scalable platform. Designed to streamline operations and enhance customer engagement, NextGenSwitch offers seamless CRM integration for better data management and workflow efficiency. Additionally, it includes a Click-to-Call feature that simplifies outbound calling by allowing users to initiate calls directly from their CRM, website, or other digital platforms. Features: Call Routing & AI Based IVR Voicemail & Call Recording Extensions & Hotdesk Campaign and Survey Automatic Call Distribution (ACD) Real-Time Monitoring & Analytics AI Assistant integration Twilio alike API

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and sales departments looking for a software solution to improve their communication processes

Audience

Companies that need a programmable API-driven SIP softswitch

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Euphoria Telecom
Founded: 2010
South Africa
www.euphoria.co.za/

Company Information

Infosoftbd Solutions
Founded: 2022
Bangladesh
nextgenswitch.com

Alternatives

HoduPBX

HoduPBX

Hodusoft

Alternatives

ZepCall

ZepCall

Shivtel Communications

Categories

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

AWS AI Services
Gemini
Gemini Enterprise
OpenAI

Integrations

AWS AI Services
Gemini
Gemini Enterprise
OpenAI
Claim Euphoria Telecom and update features and information
Claim Euphoria Telecom and update features and information
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