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About

Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys.

About

Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a platform that helps with analytics on natural language

Audience

Companies that want to improve customer experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.99 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Enterpret
Founded: 2020
United States
www.enterpret.com

Company Information

piHAPPINESS
Founded: 2018
United States
www.pihappiness.com

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs
SurveyOL

SurveyOL

SurveyOL.com

Categories

Data Analysis Supported
NPS Supported
Review Management Supported
Text Mining Supported

Categories

Customer Success Supported
NPS Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

App Store Supported
Axis LMS Supported
Delighted Supported
Discord Supported
Freshchat Supported
Front Supported
Gong Supported
Intercom Supported
Kustomer Supported
LiveChat Supported
Reddit Supported
Salesforce Supported
Segment Supported
Slack Supported
Snowflake Supported
SurveyMonkey Supported
Typeform Supported
X (Twitter) Supported
Zapier Supported
Zendesk Chat Supported

Integrations

App Store Not Supported
Axis LMS Not Supported
Delighted Not Supported
Discord Not Supported
Freshchat Not Supported
Front Not Supported
Gong Not Supported
Intercom Not Supported
Kustomer Not Supported
LiveChat Not Supported
Reddit Not Supported
Salesforce Not Supported
Segment Not Supported
Slack Not Supported
Snowflake Not Supported
SurveyMonkey Not Supported
Typeform Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zendesk Chat Not Supported
Claim Enterpret and update features and information
Claim Enterpret and update features and information
Claim piHAPPINESS and update features and information
Claim piHAPPINESS and update features and information