NextOSNextiva
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Related Products
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About
EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with free CRM, built to grow small businesses and startups. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.
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About
The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies interested in an affordable, powerful and integrated all-in-one marketing, sales & support CRM
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Audience
Businesses of all sizes in all industries seeking a solution to improve their services business operations
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10.79/user/month (biennially)
All In One plans starting from $10.79 to $57.59 (paid biennially)
Marketing Bay starts from $9.35 to $35.99 (paid biennially) Sales Bay starts from $9.35 to $35.99 (paid biennially) Service Bay is FREE forever
Free Version
Supported
Free Trial
Supported
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Pricing
$35 per month (billed annually)
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month Nextiva Bundle Enterprise - $55/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEngageBay
Founded: 2017
United States
engagebay.com
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Company InformationNextiva
Founded: 2008
United States
www.nextiva.com/why-nextiva/nextos-platform.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Not Supported
Auto-Responders
Supported
CAN SPAM Compliance
Supported
Customer Surveys
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Supported
Search Marketing
Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Landing Page Features
A/B Testing
Supported
Analytics
Supported
Drag & Drop
Supported
Form Creation
Supported
Real Time Editing
Supported
Responsive
Supported
SEO Management
Supported
Templates
Supported
Lead Generation Features
Contact Discovery
Supported
Contact Import/Export
Supported
Lead Capture
Supported
Lead Database Integration
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Visitor Identification
Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Supported
Contact Management
Supported
Content Management
Supported
Conversion Tracking
Supported
Customer Targeting
Not Supported
Keyword Filtering
Not Supported
Multi-Account Management
Supported
Post Scheduling
Supported
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
Email Marketing Features
A/B Testing
Not Supported
Artificial Intelligence
Not Supported
Auto-Responders
Not Supported
CAN SPAM Compliance
Not Supported
Customer Surveys
Supported
Drip Campaigns
Not Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Not Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Not Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Not Supported
Template Management
Not Supported
WYSIWYG Email Editor
Not Supported
Marketing Automation Features
A/B Testing
Not Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Sales Intelligence
Supported
Search Marketing
Not Supported
Segmentation
Not Supported
Social Marketing
Not Supported
Website Visitor Tracking
Not Supported
Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Supported
Business Intelligence Features
Ad Hoc Reports
Not Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Not Supported
Key Performance Indicators
Not Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Not Supported
Visual Analytics
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
Unified Communications
Supported
Voice Quality Enhancement
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Not Supported
Email Marketing
Supported
Mobile Survey
Not Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Not Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Not Supported
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Integrations
Amazon SES
Supported
BulkSMS.com
Supported
DesignTork
Supported
Easyflow
Supported
Google Calendar
Supported
Google Contacts
Supported
Google Drive
Supported
HubSpot Customer Platform
Supported
Integrately
Supported
Kixie PowerCall & SMS
Supported
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Integrations
Amazon SES
Not Supported
BulkSMS.com
Not Supported
DesignTork
Not Supported
Easyflow
Not Supported
Google Calendar
Not Supported
Google Contacts
Not Supported
Google Drive
Not Supported
HubSpot Customer Platform
Not Supported
Integrately
Not Supported
Kixie PowerCall & SMS
Not Supported
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